On his own while Lee is in Florida meeting her great-grandchildren, Griff shared Black Friday, Small Business Saturday, and Cyber Monday statistics. Debbie, Vacaville CA (thebookkiosk), called in to audition for Lee’s co-host spot. Edie, Santa Monica CA (dress_to_suit), mixed up 2 items when she shipped them; what to do?
First-time caller Amy, Knapp WI (glamourpussfashions), asked about holiday sales trends. eBetsy, Dallas TX (acquisator), called with a suggestion for quickly rectifying Edie’s shipping mixup. Edie, Santa Monica CA (dress_to_suit), liked Betsie’s suggestion and had a question about year-over-year sales.
First-time caller Erin, Tallahassee FL (always411), had an unhappy buyer due to a washing machine mishap. CJ, San Clemente CA (xoxmas) asked how to offer a codeless coupon to a specific buyer. Peter, Minneapolis MN, had a question about listing for 30 days vs Good ‘Til Cancelled (GTC).
Sandy, San Diego CA (mooovin), asked for a listing dish of item number 282241298916 and received a score of 5 tureens, thereby winning an eBay Radio dish towel! Meshell Long from Doba (http://www.doba.com) called in with this week’s dropshipping report.
Griff shared an important memo from eBay CEO Devin Wenig and read current events from the eBay Radio Seller Events Calendar. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.
Griff gave a brief overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include adjusted Top Rated Seller invoices; eBay’s new #GiftGoals campaign on social media; and Hatchimals. Check out eBay’s Holiday Heat Map at http://www.ebayinc.com/holiday to see the hottest gifts by state as purchased on eBay.
Open phones, Contact Us email and more: Bob Kupbens, eBay’s VP for B2C Selling, stayed on to take questions and give away eBay-branded holiday shipping supplies. Lucky winners were John, Concord NC (thesilentowl), and Estella, Stillwell KS (estellaearth4), each of whom answered an eBay trivia question.