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Welcome to the eBay Radio Archives!

We're here to help you achieve and maintain Top-Rated Seller status via:

Live and archived broadcasts of eBay Radio
Helpful advice from the eBay community
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EBAY RADIO: TUESDAY, 11am-2pm PT
EBAY RADIO'S ASK GRIFF & LEE: THURSDAY, 11am-1pm PT
ARCHIVES ON DEMAND 24/7 FOR LISTENING OR DOWNLOAD


Our Latest Broadcasts



Sep 16 2014

Griff gave an overview of today's show and introduced the eBay Radio News with Lee Mirabal. Stories include: eBay’s outage; Surge soda makes a comeback; the worst video game in history; and a lousy restaurant tip. Griff reminded listeners about tomorrow's live eBay webinar (Wednesday, September 17th from 11am-12:30pm PT), which will focus on Best Practices After the Sale, including Hassle-Free Returns. It will also feature live Q&A with members of eBay's Selling Team. Spaces are limited, so sign up ASAP at http://www.ebay.com/webinars.


Sep 16 2014

Ownership rights — your right to resell property you own! Our guest is Tod Cohen, Vice President and Deputy General Counsel, Global Government Relations, eBay Inc.
http://www.eBayMainStreet.com


Sep 16 2014

Open phones, Contact Us emails, and more: Jason, Saxonburg PA (unashamed7777), asked for a listing dish of his item number 201169289688. Griff and Lee gave him a score of 4.85 tureens. Joe, Oradell NJ (hubcapjoe), says he's finally taken Griff's advice and opted into the Global Shipping Program and Extended Holiday Returns. Griff explained when you should never refund an international customer.


Sep 16 2014

Regaining your Top Rated Seller status! Our guest is Carolyn "CJ" Jacinto, eBay Certified Business Consultant and PowerSeller xoxmas.


Sep 16 2014

Preparing for the holiday selling season! Our guest is Joel Elad, author and Top Rated Seller joel.elad


Sep 16 2014

Open phones, Contact Us email, and more: Joel Elad (known on eBay as Top Rated Seller joel.elad) stayed on with Lee at the Clear Channel Studios in San Diego. Lisa, San Clemente CA (hippiehut), got a nasty email from an unhappy and possibly fraudulent buyer. Paula, Big Fork MT (dbruno), won the Secret Word Contest. Amy, Abingdon VA (mycupidcottage), is facing competition from her Chinese supplier selling the same item that she is and undercutting her.


Sep 16 2014

Reinvent yourself and your business! Our guest is Sharon Ware, owner of Dandelion Consulting, Certified eBay Business Consultant and Top Rated Seller wareskscrapbooks.
http://www.dandelionconsulting.com


Sep 16 2014

Ecommerce tips for success on eBay! Our guest is Stephanie Inge, eBay Education Specialist, known on eBay as stephintexas.


Sep 16 2014

Open phones, Contact Us emails, and more: Griff and Lee discussed modern technology and early vintage cell phones selling on eBay. Teresa, Tempe AZ (clubred97), told us about an interesting way she uses the custom label in Selling Manager Pro. She had a suggestion for eBay. Griff and Lee talked about Griff's camera and what he likes about it.


Sep 11 2014

Griff announced that sellers can now opt in to Extended Holiday Returns at http://www.ebay.com/holidayreturns. He also clarified how it works. He and Lee discussed offering discounts on multiple purchases, gift boxes and gift wrapping for the holiday season. Griff asked listeners to call in with their best inventory-management tips.

John, Colorado Springs CO (mountanpqs), asked about choosing an item condition for new items whose boxes were opened. Dawn De-Levi, eBay Community Manager, joined Griff in his studio at eBay headquarters.