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Welcome to the eBay Radio Archives!

We're here to help you achieve and maintain Top-Rated Seller status via:

Live and archived broadcasts of eBay Radio
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EBAY RADIO: TUESDAY, 11am-2pm PT
EBAY RADIO'S ASK GRIFF & LEE: THURSDAY, 11am-1pm PT
ARCHIVES ON DEMAND 24/7 FOR LISTENING OR DOWNLOAD

Check out our Seller Resources under the tab above.


Our Latest Broadcasts



Apr 16 2015

Griff opened the show with a correction about how free shipping works with Google Shopping. Julie, Las Vegas NV (julies*jems), had an issue with her old store name shopping up in her listings. Lee invited Julie to the eBay Radio Party & Conference, coming up June 16, 17 and 18 at Bally's Las Vegas; the event is already more than halfway sold out, so register now and reserve your group-rate hotel room at http://www.erVegas.com. Beverly, Norwalk CA (kshemi), asked about calculating shipping rates with Google Shopping and the Get It Fast option in the Sell Your item form.


Apr 16 2015

Beverly, Norwalk CA (kshemi), was held over from the prior segment with her question about Get It Fast option on the Sell Your Item form. First-time caller Maria, Arnold MO (kristinalambert), asked how to write titles so that her listings will show up in Google Shopping. Tiki expert and Thrift Hunter Jason T. Smith, Las Vegas NV (tikipugmusic), was called to assist Laura, Tucson AZ (pennixlm520), who's unsuccessfullytrying to sell a tiki mug (item number 261821642395).


Apr 16 2015

Julie, Las Vegas NV (julies*jems), called back to ask why her listings appear so huge on the computer and how they look in eBay Mobile. Annette, Cleveland OH (elmwoodcottage), wondered why her listings in Google Shopping still show up under her old eBay ID, which she changed a year ago. Rene, Fond Du Lac WI (3milly4), called to share how she's using Pinterest to drive Bay sales.


Apr 16 2015

Camilla, Springfield IL (goingtothatshop), has trouble using the Bay Radio mobile app with her headset on her new Droid. Louise, Colorado Springs CO (herbscraftsgifts), called in toshare her experience with Pinterest. Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on "Submit a Seller Event" in the upper right-hand corner of any archives page.


Apr 14 2015

Griff gave an overview of today's show and introduced the eBay Radio News with Lee Mirabal. Stories include new faces in the eBay executive suite; a candidate; and Apple 1 and !!. Lee gave an update on registration for the eBay Radio Party & Conference, coming up June 16, 17 and 18 at Bally's Las Vegas; the event is more than halfway sold out, so register now and reserve your group-rate hotel room at Bally's at http://www.erVegas.com. She also introduced one more member of this year's Mentors Corner.


Apr 14 2015

2015 United States of eBay Advocacy Day, a.k.a. the Washington, DC Fly-In! Our guest is Tod Cohen, Vice President and Deputy General Counsel, Global Government Relations, eBay Inc.
http://www.eBayMainStreet.com


Apr 14 2015

Open phones, Contact Us email and more: David, Atlanta GA (iamoutonalimb), is still trying to change his eBay ID to match his eBay Store name. Victor, Westchester NY (lkrsales09), wanted advice on increasing worldwide exposure as a PowerSeller in order to maximize his sales. Felicia, Frisco TX (felicitys_finds), wrote to ask what she should do if an item shows in tracking as delivered, but the buyer says they haven't received it — does she have to give them a refund?


Apr 14 2015

Can I legally sell that on eBay? Counterfeits vs. Knockoffs; Recalled Items; Endangered Species, Alcohol; and First Sale Rights. Our guest is attorney Jennifer Taggart, known on eBay as Top-Rated Seller lashopaholic.
http://www.thesmartmama.com


Apr 14 2015

We're all in this together: the very positive outcome of a challenging situation with eBay Customer Support! Our guest is Laura Pennix, known on eBay as Top-Rated Seller pennixlm520.


Apr 14 2015

Open phones, Contact Us email and more: Tim, Fort Wayne IN (globalmartplus), wrote to ask whether he should select calculated or flat rate shipping when offering free shipping in order for his items to show up in Google Shopping. Forrest Thompson, Lakewood WA (hulkhauler1), asked where to find the third eBay Radio show (hint: It's eBay Radio's Top-Rated Seller Hour, from 1-2pm PT on Tuesdays).

Kay, Tampa FL (k-a13), told us about her experiences with listing an Oscar replica statuette and a onesie, including how her onesie listing was removed due to a VeRO violation. Heidi, Yardley PA (casualspirit), asked what to do with her inventory of winter coats now that warmer weather is here and whether those inactive listings will drag her active listings down in search.