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Welcome to the eBay Radio Archives!

We're here to help you achieve and maintain Top-Rated Seller status via:

Live and archived broadcasts of eBay Radio
Helpful advice from the eBay community
Live remote broadcasts from eBay events
eBay Town Halls, where you can talk with team leaders

For exclusive selling tips and to chat with your fellow eBay sellers during live shows, please join the eBay Radio Group. It's free and easy!

EBAY RADIO: TUESDAY, 11am-2pm PT
EBAY RADIO'S ASK GRIFF & LEE: THURSDAY, 11am-1pm PT
ARCHIVES ON DEMAND 24/7 FOR LISTENING OR DOWNLOAD

Check out our Seller Resources, too, under the tab above.


Our Latest Broadcasts



Jan 22 2015

Mike, Cincinnati OH (zippy10), called in with an update on his Tuesday challenge with a difficult buyer who didn't want his item shipped through eBay's Global Shipping Program (GSP). Edie, Santa Monica CA (dress_to_suit), asked how her items at auction plus shipping will fare in search results against Fixed Price items with free shipping Lynn, Schaumberg IL (dazy-dog62), asked about low DSRs left in error. Tracy, Rhinebeck NY (rightbrainboutique), had a question regarding an unclaimed item returned by USPS that the buyer still wanted.


Jan 22 2015

Lee told us that eBay just announced free listings, January 22-26: up to 1000 Fixed Price or auction format listings of 5-, 7- and 10-day duration; add Buy It Now for free, too! Becky, Albuquerque NM (teddysmom3), had some Good 'Til Canceled (GTC) listings removed for "GTC violations". Christi, Dumfries VA (u_r_famous), commented on "accidental feedback" and also shared her experience of just receiving her first-ever negative feedback. Edie, Santa Monica, CA (dress_to_suit), isn't getting results yet with Promotions Manager and wanted to figure out why.


Jan 22 2015

Johnnie, Casa Grande AZ (jomax44), recounted a discussion at her meetup group, Casa Grande Online Sellers, about non-paying bidders and bidder history. Christi, Dumfries VA (u_r_famous), offered a tip about using Markdown Manager. Paul, Sarasota FL (wisebuyoutlet.c0m), shipped a cellphone to Zambia via USPS First Class International Mail, and it seems to be lost in transit. He also asked about the Global Shipping Program (GSP) and refunding customs fees.

Jason, Saxonburgh PA (unashamed7777), heard a rumor that eBay will be prohibiting the sale of books and DVDs. Griff debunked the eBay myth of rolling blackouts. Deborah LaBoo asked when the 2015 eBay Radio Party & Conference will open registration and volunteered to help at the event. (Thanks, Deborah! We love our eRPC volunteers!!)


Jan 22 2015

Griff and Lee shared "5 Ways to Get More Valentine's Day Sales Action" by Shana Champion from the eBay for Business blog (http://for-business.ebay.com). Jay, Lowell MA (solitary jay), asked if selling current U.S. dollars on eBay for more than their face value is legal. Julie, San Diego CA (cherryblossomschick), wrote in to say that the eBay Radio mobile app is fabulous!

Lee read upcoming events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, please click on "Submit a Seller Event" in the upper left-hand corner of any archives page and fill out the webform.


Jan 20 2015

Griff gave an overview of today's show and introduced the eBay Radio News with Lee Mirabal. Stories include a holiday; Dale Earnhardt Jr.'s old Chevy; and Valentine's Day. Lee asked Griff how the film shoot of his videos went, and was he ready for his close-up? Griff divulged the subject matter of the new videos. You can see all of eBay's how-to videos on eBay's YouTube channel at http://www.youtube.com/ebay.


Jan 20 2015

Selling stamps on eBay! Our guest is Bob Miller, known on eBay as bobmill, with shooting-star feedback; he's a member of the eBay Hall of Fame.


Jan 20 2015

Open phones, Contact Us email and more: New seller Adam, Jerusalem IS (shmarya72104), asked for a listing dish of his item number 221663609942. He received a score of 4.95 tureens. Griff and Lee said he's doing a fantastic job! Lee explained how to join the eBay Radio Group, including Griff's eBay Radio Group newsletter with the Secret Word. Erin, Tallahassee FL (always411), requested a listing dish of her item number 291347711380; she received a score of 4.8 tureens. Griff and Lee asked her to show them the listing again when she has made the changes they suggested.


Jan 20 2015

Free third-party tools for eBay sellers! Our guest is Karen Motykiewicz, known in the eBay community as shipscript; she's a member of the eBay Hall of Fame.
http://www.shipscript.com
http://www.xsellx.com


Jan 20 2015

How to make the most of your eBay store's RSS feed! Our guest is Gladys Ramos, known on eBay as Top-Rated Seller antiques_r_great.
http://www.antiquesrgreat.com


Jan 20 2015

Open phones, Contact Us email and more: Mike, Cincinnati OH (zippy10), asked Griff's advice about an awkward situation with an international buyer who didn’t want him to ship using the Global Shipping Program (GSP). Paul, Sarasota FL, asked how Good 'Til Canceled (GTC) listings show up when search results are sorted by Ending Soonest; is he sacrificing exposure by listing GTC? He also thanked hubcapjoes for supplying the answer to his auto parts question during last Tuesday's show.

Cindy, San Diego CA (pattycyn), wondered what verbiage Google would prefer when she has to add custom Item Specifics. She also announced that her Surf's Up eBay San Diego Sellers Group is having a meetip tomorrow night (for details, check the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives).