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Welcome to the eBay Radio Archives!

We're here to help you achieve and maintain Top-Rated Seller status via:

Live and archived broadcasts of eBay Radio
Helpful advice from the eBay community
Live remote broadcasts from eBay events
eBay Town Halls, where you can talk with team leaders

For exclusive selling tips and to chat with your fellow eBay sellers during live shows, please join the eBay Radio Group. It's free and easy!

EBAY RADIO: TUESDAY, 11am-2pm PT
EBAY RADIO'S ASK GRIFF & LEE: THURSDAY, 11am-1pm PT
ARCHIVES ON DEMAND 24/7 FOR LISTENING OR DOWNLOAD


Our Latest Broadcasts



Aug 28 2014

Griff, on location in Florida, talked about the eBay In Person events he's attended this week in Atlanta and Nashville. Marilyn, Loveland CO (mmmost), has an international customer who opened an Item Not Received case. Karin, Springfield OH (stainedglasskarin), asked where she could confirm her Top Rated Seller status. First-time caller Albert, Philadelphia PA (pennsydeals1), wanted a listing dish of item number 261547984011.


Aug 28 2014

Judy, Salem IN (judybsa), shared a feel-good story about the USPS. Gary, Ankeny IA (gs!001), had a question about uploading tracking to meet seller standards. Tom, Pittsburgh PA (blackandgoldgifts), called about free listing promotions.


Aug 28 2014

Will, Mesa AZ (costume hunters), asked if eBay corporate listens to eBay Radio broadcasts, and would they consider implementing changes based on solutions suggested here by sellers. Griff talked about the his role as seller advocate and the purpose of this show. Karl, San Diego CA (carlmarxx), asked about printing his return policy on customers' receipts. Cindy, San Diego CA (pattycyn), had a question about a new change to feedback and was held over to the next segment.


Aug 28 2014

Cindy, San Diego CA (pattycyn), asked about a new change to feedback and gave an update on the Surf's Up eBay San Diego Sellers Group. Lee wished eBay a happy 19th birthday; the chat board celebrated with virtual cake and rum punch. Leroy, Fresno CA (mr-atari), asked how to get a defect removed. Lee read the current events from the eBay Radio Seller Events Calendar, located under the Seller Resources tab in the eBay Radio archives. To submit your event, click on "Submit a Seller Event" in the upper right-hand corner of any archives page and fill out the webform.


Aug 26 2014

Griff gave an overview of today's show and introduced the eBay Radio News with Lee Mirabal. Stories include a multi-million-dollar comic book auction; Farm Aid; and Portland, OR. Griff and Lee discussed this week's eBay In Person events in Atlanta, GA; Nashville, TN; and Miami, FL. Griff told us that his Quick Tips for Sellers photography videos have been posted on eBay's YouTube channel.


Aug 26 2014

Following up on how eBay keeps one couple afloat and a special antique sold on eBay! Our guests are Maida and Bill Webster, known on eBay as Top Rated Seller connectibles.
http://www.connectibles.net


Aug 26 2014

Open phones, Contact Us emails and more: Matt Brossard of Terapeak called in today's research report. Daniel, Front Royal VA (karate25daniel), gave us an update on his sales. Julie, Chicago IL (magyar5615), called to have her listing dished for item number 351155401903.


Aug 26 2014

7 great customer service tips to keep them coming back for more! Our guest is John Lawson, CEO of ColderICE Media and Titanium PowerSeller 3rdpoweroutlet.
http://www.colderice.com


Aug 26 2014

Just the facts and only the facts: secrets for stress-free selling! Our guest is Education Specialist Sherry Gilson, known on eBay as Top Rated Seller mylittlegeneralstore.
http://www.mylittlegeneralstore.com


Aug 26 2014

Open phones, Contact Us emails and more: Lynn, Schaumburg IL (daisydog62), asked about refunding a PayPal guest through Hassle-Free Returns (managed returns). Mary, Milwaukee WI (marys_world), won the Secret Word Contest. Susan, Atlanta GA (nde996), wanted to know the dress code for eBay In Person and had a mobile listing question.