eBay Town Hall 5 - March 16, 2011
Moderator Jim "Griff" Griffith and a panel of eBay team members take calls and answer questions via telephone and email about the Spring 2011 Seller Update. So many eBay employees were also in attendance that it was standing room only. Panelists were:
- Todd Lutwak, Vice President, Seller Experience
- Brian Soo, regarding the new fee updates
- Mike Maffeo, Director, Seller Performance, re: Seller Standards
- Yardley Ip, Senior Product Manager, eBay Engagement Team, re: Communications
eBay Radio - Show 419 - Segment 1
Lee Mirabal read the eBay Radio News, including stories about the 2011 Spring Seller Update; tsunami and earthquake relief through Giving Works; My Messages; eBay's Get in the Game promotion around this season's NCAA Championships; and books of Charlie Sheen's poetry for sale on eBay.
The 2011 Spring Seller Update has been released! Griff explained that eBay team members would be our guests today and would also answer questions in this special edition of eBay Radio.
You are missing some Flash content that should appear here! Perhaps your browser cannot display it, or maybe it did not initialize correctly.
eBay Radio - Show 419 - Segment 2
eBay employees are on hand to talk about the 2011 Spring Seller Update! Laura Glover, Manager of Pricing Marketing for eBay, joins Griff and Lee to talk about the new fee changes.
You are missing some Flash content that should appear here! Perhaps your browser cannot display it, or maybe it did not initialize correctly.
eBay Radio - Show 419 - Segment 3
Laura Glover, Director of Pricing Marketing, stays with us to answer questions about the new fee updates. Scott, Seattle WA, asked about using the bulk edit tool to edit a price field. Tina, Pen Argyl PA, called regarding the new changes. Denise, Chicago IL, had a question about combined shipping discounts, Eric, Southfield MI, had a problem sending a flat rate envelope to a customer; it arrived late. Keith, Landrum SC, wanted to talk about the new fees.
You are missing some Flash content that should appear here! Perhaps your browser cannot display it, or maybe it did not initialize correctly.
eBay Radio - Show 419 - Segment 4
Payment holds for new and Below Standard Sellers! Mike Maffeo, Director of Seller Performance for eBay, talks with Griff and Lee about the changes pertaining to new sellers and Below Standard Sellers.
You are missing some Flash content that should appear here! Perhaps your browser cannot display it, or maybe it did not initialize correctly.
eBay Radio - Show 419 - Segment 5
Mike Maffeo, Director of Seller Performance, stays on to take calls and answer questions about the changes pertaining to new sellers and Below Standard Sellers. Steve, Hopkinsville KY, called regarding getting back to Top Rated Seller status after falling below the necessary standards.
You are missing some Flash content that should appear here! Perhaps your browser cannot display it, or maybe it did not initialize correctly.
eBay Radio - Show 419 - Segment 6
The new eBay Shopping Cart! Andrew Shearer, Director of Product Management for eBay, is our guest. Kathy, Casper, WY, wanted to know how the new shopping cart will work with Best Offer and Buy It Now. Colleen, Calispell MT, asked about having Immediate Payment Required on her listings and how that will interact with the new shopping cart.
You are missing some Flash content that should appear here! Perhaps your browser cannot display it, or maybe it did not initialize correctly.
eBay Radio - Show 419 - Segment 7 - Top Rated Seller Hour
New ways to shop for electronics on eBay! Suzanne Scott, Director of the Electronics Vertical, and Ralph Hagemeier, Senior Product Manager for Selling & Catalogs, are our guests, explaining new ways to shop in the Electronics categories using Product Based Experience pages plus catalog updates.
You are missing some Flash content that should appear here! Perhaps your browser cannot display it, or maybe it did not initialize correctly.
eBay Radio - Show 419 - Segment 8 - Top Rated Seller Hour
Suzanne Scott, Director of the Electronics Vertical, and Ralph Hagameier, Senior Product Manager for Selling & Catalogs, stay on with us to take calls and answer questions about new ways to shop in Electronics using Product Based Experience pages plus catalog updates.
You are missing some Flash content that should appear here! Perhaps your browser cannot display it, or maybe it did not initialize correctly.
eBay Radio - Show 419 - Segment 9 - Top Rated Seller Hour
The new eBay Communications hub! Yardley IP, Senior Product Manager for the eBay Engagement team, tells Griff and Lee all about the newly updated Communications hub. Catherine, Bellingham WA, called about eBay's automated emails and whether buyers actually read the emails sellers send. Eve, Round Rock TX, won the Secret Word Contest. EBetsy asked about customizing the subject headers in My Messages emails.
You are missing some Flash content that should appear here! Perhaps your browser cannot display it, or maybe it did not initialize correctly.
