Decorate your dorm room…for the chance to win a year's worth of college tuition worth up to $50,000! Our guest is celebrity designer Kelly Edwards, who will be judging the eBay Gear Up & Show Off Your Pad contest. http://www.ebay.com/gearup
The UK riots and how they're affecting ebay.co.uk: EBay Radio's international correspondent, Chris Dawson from Tamebay (http://www.tamebay.com), called in to give us an overview. We also acknowledged the passing of his good friend and colleague, Sue Bailey, who worked with him at Tamebay. Lee and eBetsy fill in for Griff. EBetsy gave us an inside look into how she decides what price to charge for estate jewelry. The new CEO of Outright (http://www.outright.com), Steven Aldrich, gave us some handy financial advice.
Lee and eBetsy talk to callers: Steven, Lafayette IN (mass2020), called regarding eBay's new push for sellers to offer free shipping. Joyce, Russell KS (danse), called to tell us about the upcoming Kansas Jubilee: eBay to Ecommerce, September 30-October 1 in Hays, KS; get details and register at http://www.kansasjubilee.net.
Finding success on eBay with an eBay store. Our guest is Sharon Ware, an Education Specialist trained by eBay and an eBay Certified Business Consultant. She is known on eBay as wareskscrapbooks and is the founder of Dandelion Consulting.
eBay: On Location…are we ready yet? Our guest is Jeff Terrell, eBay's Director of Seller Engagement, who gave us the skinny on eOL in Orlando, coming up September 7-8, 2011.
First-time caller Maria, Miami FL (eugene_art), wanted to know how to get buyers to leave feedback. Eric Nash of Stamps.com (http://www.stamps.com) called in with some tips about how to get free USPS shipping supplies. Lee and Betsie talked about how to get buyers to leave feedback — and how not to. Tim Dubroy from Terapeak (http://www.terapeak.com) called with his TeraTip of the week, which was about what NOT to sell on eBay right now.
Griff is on sabbatical, so Lee's special guest co-host for the first hour of today's Ask Griff & Lee is Uncle Joe Adamson: longtime eBay seller, member of the eBay Hall of Fame, eBay Education Specialist and Certified Business Consultant, and leader of the OKC Metro eSellers Group in Oklahoma City, OK. Bobbi, Portsmouth NH (seacostbargain), called to tell us about Griff's upcoming visit to their meetup group on September 11, 2011, at 6pm; for more info and to sign up, go to http://www.meetup.com/seacoastebaysellers.
Robert, Rancho Santa Margarita CA (rrose7), called to protest a low DSR he received for Item As Described after accepting a return and giving a full refund; he said the buyer told him the the item was fake, which was not the case, and wanted to know if there was any avenue of redress he could pursue. He had already called eBay Customer Support and been told that there was nothing that could be done, it was the buyer's opinion of their transaction, but was very upset because he said that the low DSR cost him his Top-rated Seller status.