business policies

The eBay Town Hall on March 20, 2013, focused on the initiatives featured in the 2013 Spring Seller Update, including:

• a simplified rate plan for all sellers
• changes and enhancements to Seller Protection, specifically around reducing Unpaid Items and increasing Feedback Protection
• enforcement of the new Picture Requirements policy
• the launch of Business Policies and Same-Day Handling
• changes to Categories and Item Specifics

EBay executives on the panel were:

Business policies for payments, shipping, and returns! Our guest is Paula McNally, Senior Product Manager. Dave, Santa Barbara CA (antiquebuffet), asked about what to do about listings that are in violation of eBay rules. Paula stayed on to take questions. Sherry, Tampa FL (scrunchiesbysherry), had a challenge with the new Business Policies.

The February 29, 2012 eBay Town Hall focused on the initiatives featured in the 2012 Spring Seller update, including:

• changes to the Top-Rated Seller Program
• added Seller Protections for Unpaid Items, Communication DSRs, and Global Shipping
• the new Returns policy and features
• the new Business Policies feature
• announced updates to shipping and duplicate listing policies
• free pictures and new picture requirements
• some pricing changes
• category updates

eBay's new Business Policies. Our guest is Lauren Hayslett, Product Manager for Seller Tools. Lauren stayed on to chat with Griff and Lee. EBetsy called to express her concerns about the changes regarding USPS First Class Mail.