Top Rated Seller and loyal listener Denise wrote in about Lee's coughing on-air last week when she had a cold. Kent, Fort Wayne IN (forgottenape), asked about negative feedback. Dan, Aliseo Viejo CA (imakethecase), had a good suggestion concerning eBay's label-printing flow. Tracy, Melbourne Australia (e.shoppings), wrote in to tell us about catching the show at 5sm "Down Under" time. Griff talked about his presentation at the Bay Area eBay & Ecommerce Sellers Group meetup. Patty, Miami FL, asked Griff how he folds shirts for photos.
Sandy, Webster NY, called regarding regarding a challenge with her photos. Freida, Anaheim CA (freidasstore), had a question about doing local pickup for a camera she sold to someone who lives 15 miles from her. Tom, Pittsburgh PA (blackandgoldgifts), reminded us about the upcoming meetup of the Steel City Shooting Stars eBay Sellers Group. Sonny, Salt Lake City UT (petnumber1), called to talk about how to treat buyers. George, Elgin IL (georgek809), had a challenge with an international buyer who is asking for separate billing through PayPal for shipping.
Ed, Manitowac WI (jetfast07), had a question about Managed Returns (now eBay Hassle-Free Returns). Denise, Miramar FL (dbrunt54), called about a customer who did not want to pay for return shipping. Cat, Lindenhurst NY (varoom1234), had a question about Best Offer on a fixed-price listing. Sylvia, Montebello CA (redleader98), called about a challenge with a Best Offer sale. The buyer says they meant to send a different. Mesha, Des Moines NM (classy soles), asked if it's possible to use a tripod with a smartphone.
Griff gave us an overview on the presentation he'll be giving next week at sellers group meetups. Lee told us about the new eBay Radio app for Droids. Download it for free at the Google Play Store. An eBay Radio app for iPhones will be coming soon. Griff and Lee dished a listing for seller holcat55: item number 310656635524. They gave it a score of 4.85 tureens. Kathy, Casper WY, had a question about photography aids appearing in her pictures along with the item for sale, and should she have a disclaimer that they are not included in purchase.
Griff made fun of Lee's challenges with the studio monitor. Gary, Las Vegas NV (qualitysales4u), called regarding eBay customer service challenges. CJ, San Clemente CA (xoxmas), spoke with Griff and Lee about a letter she received from eBay regarding the Trading Assistant program being canceled.