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customer service

Why You Need to Make It Personal for the Holidays

Feature Number: 
300
Publish Date: 
Nov 25 2014
Tipper Name: 
John Lawson

eBay Radio - Show 574 - Segment 4

Broadcast Date: 
Oct 21 2014

eBay's Global Shipping Program and customer service! Our guest is Joseph DeMarco, known on eBay as Top-Rated Seller hubcapjoes.
http://www.hubcapjoe.com

Why It’s All About Custmer Service

Feature Number: 
290
Publish Date: 
Oct 14 2014
Tipper Name: 
Roger Keyserling

eBay Radio - Show 571 - Segment 2

Broadcast Date: 
Sep 30 2014

An eBay-Compatible Application for customer support! Our guest is Jodi Gaines Pereira, co-founder and CEO of ReplyManager.
http://www.replymanager.com

Why You Should Follow Up on Customer Service

Feature Number: 
287
Publish Date: 
Sep 23 2014
Tipper Name: 
John Lawson

When Customer Service Should Be a Win-Win

Feature Number: 
286
Publish Date: 
Sep 23 2014
Tipper Name: 
John Lawson

eBay Radio - Show 570 - Segment 7 - Top Rated Seller Hour

Broadcast Date: 
Sep 23 2014

Social media's effects on customer service! Our guest is Cie Bay, known on eBay as Top Rated Seller cie-bay.
http://www.cie-bay.com

How to Keep Calm When Responding to Your Customers

Feature Number: 
285
Publish Date: 
Sep 16 2014
Tipper Name: 
John Lawson

Why You Need to Empathize with Your Customers (and Don’t Take It Personally)

Feature Number: 
284
Publish Date: 
Sep 16 2014
Tipper Name: 
John Lawson

Why You Need to Own and Handle the Issue of Lost Packages

Feature Number: 
283
Publish Date: 
Sep 9 2014
Tipper Name: 
3rdpoweroutlet
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