Tom from Pittsburgh, PA (blackandgoldgifts) called in to extol the benefits of Hassle-Free Returns. First-time listener and first-time caller Chris, Victoria TX (veteran.at.home), called with a question about drop shipping. Sherry, San Jose CA (mylittlegeneralstore), uses Hassle-Free Returns, and called to endorse it. Griff went into a mini-rantlet about the use of Hassle-Free Returns for any reason and making the buyer happy. Lee talked about the concept of "the customer is always right" being an attitude that not all new sellers have acquired.
Daniel, Front Royal VA (karate25Daniel), called to ask why no one is buying anything from him (he is new to eBay, blind, and using drop shippers). Nichole, Germantown TN (easytoindulge), was a victim of identity theft. Sydney, St. Paul MN (sydneysidco515), called to tell us about an upcoming meetup of the Minnesota Online Sellers & Entrepreneurs on Friday, November 15, at 9am in Plymouth, MN. It is about product sourcing; they are looking for 608 people to split a $1000 pallet of goods.
Broadcasting live from the 3rd annual eBay Radio Party & Conference at the fabulous Flamingo in vivid Las Vegas, Lee read the eBay Radio News starring a pope, flamingos, eBay's updated mobile app for the Android, and eBetsy's hair in addition to an image of Jesus on a rocking chair for sale on eBay. Platinum sponsor and event co-host Kabbage co-founders Marc Gorlin (Chairman) and Kathryn Petralia (COO) are our first guests, giving away prizes to our live audience and telling us about some surprises they have planned for the event, including Flat Bill.