Ginger Leishman, Marketing Manager for eBay Mobile, stayed on to take questions. Mesha, Des Moines NM (classysoles), had a challenge with eBay Mobile's category search function. Jake Gasaway with Stitch Labs (http://www.stitchlabs.com) called to remind us to make sure that our inventory is up to date for the holidays. Matt Brossard from Terapeak (http://www.terapeak.com) called with some Halloween marketplace research. Bobbie, Tucson AZ (grannysquare), won the Secret Word Contest.
A question was asked: Does putting my items on international sites increase my sales? Bob, Oakland, FL (lookwhatbobfound), called regarding the color changing on the eBay Stores icon. Michael, Boca Raton FL, was the winner of the Secret Word Contest. Matt Brossard from Terapeak (http://www.terapeak.com) called to tell us about Oktoberfest in Munich, Germany, and how it can help eBay sellers sell more.
Yetta, Champagne IL (eauctionmaven), called about tracking numbers on the new Order Details page no longer being a clickable hyperlink.. Matt Brosssard from Terapeak (http://www.terapeak.com) called in to give us some TeraTips on keywords and titles. Ricky, Villa Rica GA (geekinnovations), won the Secret Word Contest.
Bob, Oakland FL (lookwhatbobfound), won the Secret Word Contest. Russell Walraven of Kabbage (http://www.kabbage.com) took us to the Kabbage Patch with an unofficial announcement about an upcoming Kabbage mobile app that will allow their customers to click on a link and get money in their account immediately.
Blair, Kyle TX (evergreener42), won the Secret Word Contest! Bryan, Placentia CA (fastshipping4u), called regarding shipping costs growing and how he should change what he sells. Kathy, Casper WY (catch_all_corner), called about the Managed Returns process.
Paula, Big Fork MT (dbruno), won the Secret Word Contest! It was a very appropriate Secret Word for Fall Seller Update release day. Larissa, Canada (larissaclaire2009), called regarding USPS and international shipping. She asked, "As a Canadian seller, what is eBay doing with Canada Post to help sellers here?" Barbara, Shirly NY (designer411), had a question about negative feedback.
Lee told us story about the Jolly Green Pepper with a smile that sold for $155. Marilyn, Greenville SC (mshipe4864), called regarding paying only for domestic return shipping, not for international. Sherry, Largo FL (scrunchiesbysherry), was the winner of the Secret Word Contest.
Laura Uribarri from Outright (http://www.outright.com) called in about an informative new video they've made (http://www.youtube.com/outright). Mike, Cinncinnati OH, called about creating a link to his store. Tom, Pittsburgh PA (black and gold gifts), called regarding eBay's Global Shipping Program and an item that didn't go through the program. First-time listener and first-time caller Edward, St. Petersburg FL (sassy-0), won the Secret Word Contest!
Jon Bach, The Bug Hunter, stayed on with Griff and Lee. Craig, Escondido CA (craigsconsignment), had questions about eBay photo hosting and third-party shipping providers. Lynn, Melbourne FL (zoolily), is having an issue listening to eBay Radio on her Samsung Galaxy. Carmie, DeBary FL (gamaof5sofar), called about the eBay Radio Party & Conference coming up June 18-20 in Las Vegas and her Central Florida Ecommerce Group's most recent meetup. Jeanette, Hopatcong NJ, won the Secret Word Contest.
Diana, Rockland CA (grammylew7), won the Secret Word Contest! She also wanted advice about having two stores instead of one. Jeff, San Diego CA (67fastlane), called to say he is an "accidental" Top-Rated Seller and also to talk about the Parts Compatibility function of eBay Motors searches. First-time caller and long-time listener Marilyn, Greenville SC, told us that she has instituted a very liberal return policy due to Griff's advice. Mario, Brooklyn NY (etech347). He sells high-ticket items and wonders why his fees have suddenly increased.