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eBay Radio - Show 573 - Segment 6

Broadcast Date: 
Oct 14 2014

Open phones, Contact Us emails and more: Jonathan Haney, eBay's Head of Returns Experience, stayed on to further discuss Extended Holiday Returns (http://www.ebay.com/holidayreturns) and Hassle-Free Returns (http://www.ebay.com/returns).For a full rundown of eBay's return procedure, go to http://www.ebay.com/returnsoverview.

eBay Radio - Show 572 - Segment 6

Broadcast Date: 
Oct 7 2014

Open phones, Contact Us email, and more: Naj, Seattle WA (neld9085), had his selling restricted for poor performance. Mesha, Des Moines NM (classysoles), had a problem with an international item delayed in transit. Kathleen, Yorktown Heights NY (greeneyedlady56), won the Secret Word Contest. Bev, Chicago IL (samican2), wanted to know why Markdown Manager no longer works with Best Offer listings.

eBay Radio - Show 571 - Segment 6

Broadcast Date: 
Sep 30 2014

Open phones, Contact Us email, and more: Donica, Gilbert AZ (donicas_designs) had an issue with an international shipment through eBay's Global Shipping Program. Luke, Medford OR (kimnluke143), won the Secret Word Contest. Griff and Lee took a look at Luke's listings and discussed his photography challenges., Mike, Indianapolis IN (skating2fast), asked about Auctiva templates and HTML for mobile-friendly listings.

eBay Radio - Show 570 - Segment 6

Broadcast Date: 
Sep 23 2014

Open phones, Contact Us email, and more: Matt Brossard from Terapeak (http://www.terapeak.com) called in with today's research report. Patty, Miami FL (theshoppingmom2), asked if she could list Tommy Bahama buttons or flawed shirts "for parts". Mesha, Des Moines NM (classy soles), won the Secret Word Contest. Bruce, Sarasota, FL (littlemarz), asked about the difference between a "request" and a "case" in the new language of the Resolution Center.

eBay Radio - Show 569 - Segment 6

Broadcast Date: 
Sep 16 2014

Open phones, Contact Us email, and more: Joel Elad (known on eBay as Top Rated Seller joel.elad) stayed on with Lee at the Clear Channel Studios in San Diego. Lisa, San Clemente CA (hippiehut), got a nasty email from an unhappy and possibly fraudulent buyer. Paula, Big Fork MT (dbruno), won the Secret Word Contest. Amy, Abingdon VA (mycupidcottage), is facing competition from her Chinese supplier selling the same item that she is and undercutting her.

eBay Radio - Show 568 - Segment 6

Broadcast Date: 
Sep 9 2014

Open phones, Contact Us email, and more: Marilyn, Loveland CO (mmmost), sent a Contact Us email asking about the new policy of buyers being able to cancel a transaction within 1 hour of purchase if an item has not yet been shipped. Sandy, Poway CA (moovin), won the Secret Word Contest. Griff and Lee discussed customer service and item descriptions. Bill, Brea CA (kozersky), asked when to refund insured lost or damaged items.

eBay Radio - Show 567 - Segment 6

Broadcast Date: 
Aug 26 2014

Open phones, Contact Us emails and more: Lynn, Schaumburg IL (daisydog62), asked about refunding a PayPal guest through Hassle-Free Returns (managed returns). Mary, Milwaukee WI (marys_world), won the Secret Word Contest. Susan, Atlanta GA (nde996), wanted to know the dress code for eBay In Person and had a mobile listing question.

eBay Radio - Show 566 - Segment 6

Broadcast Date: 
Aug 19 2014

Open phones, Contact Us emails, and more: Darren Adams (highgrademagic-pristinecomics), owner of Pristine Comics and the multi-million-dollar Action Comics #1 featuring Superman's debut, stayed on to answer more questions about buying and selling vintage comic books. Valerie, Georgetown MN (vintage_mojo), won the Secret Word Contest. Kim, Lakewood CO (walkinauction), asked if sellers can still opt out of the Global Shipping Program once eBay automatically opts them in this Fall.

eBay Radio - Show 564 - Segment 6

Broadcast Date: 
Aug 5 2014

Open Phones, Contact Us emails and more: Yetta, Champaign IL (eauctionmaven), won the Secret Word Contest. She stayed on to talk with Griff and Lee about product sourcing.

eBay Radio - Show 563 - Segment 6

Broadcast Date: 
Jul 29 2014

Open phones, Contact Us emails and more: Edward, St. Petersburg FL (sassy-o), is the winner of the Secret Word Contest.

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