Jon Bach, The Bug Hunter, stayed on with Griff and Lee. Craig, Escondido CA (craigsconsignment), had questions about eBay photo hosting and third-party shipping providers. Lynn, Melbourne FL (zoolily), is having an issue listening to eBay Radio on her Samsung Galaxy. Carmie, DeBary FL (gamaof5sofar), called about the eBay Radio Party & Conference coming up June 18-20 in Las Vegas and her Central Florida Ecommerce Group's most recent meetup. Jeanette, Hopatcong NJ, won the Secret Word Contest.
Diana, Rockland CA (grammylew7), won the Secret Word Contest! She also wanted advice about having two stores instead of one. Jeff, San Diego CA (67fastlane), called to say he is an "accidental" Top-Rated Seller and also to talk about the Parts Compatibility function of eBay Motors searches. First-time caller and long-time listener Marilyn, Greenville SC, told us that she has instituted a very liberal return policy due to Griff's advice. Mario, Brooklyn NY (etech347). He sells high-ticket items and wonders why his fees have suddenly increased.
Brian Hsu, eBay's Senior Director for Pricing and Monetization, stayed on with us to answer questions about the new Everyday Rate Plan and updates to eBay Store subscriptions. Ginny, Highpoint NC (ginnyssellables), called with a question about how to find out about the new store subscription updates. Craig, San Diego CA, called to ask if he could import his Amazon items to eBay. Marcy, MN (blueamber33), won the Secret Word Contest.
Elizabeth, Ottowa Ontario Canada (getshomefast), was the winner of the Secret Word Contest. Judy, Skokie IL, called regarding a customer who bought several items from her and opened a case because of one item. Heather, AL (georgiana*gem), is having issues with the multi-variation listings.
Rocco, San Jose CA (thesoundworks7), called with some questions about postage. Bev, Chicago IL (samican2), won the Secret Word Contest. Jason, Marshfield WI (jaskelrod), called regarding whether or not to have an eBay store. He sells Matchbox cars all over the world. Bob, Oakland FL (lookwhatbobfound), asked if he opened up a box to take a picture of the item, does it still qualify as "new in box"?
Randy, Winchester OH (digitaldatamarketplace-inc), called about some inventory he has for sale. Laura Uribarra from Outright (http://www.outright.com) called with last-minute tax suggestions. Tiffany, Tampa Bay FL (driver2281), was the winner of the Secret Word Contest. Paula, Greenville SC (pickyoldfussbudget), called regarding her challenges with bookkeeping and her eBay sales.
Bob, Sunnyvale CA (dotcombargains), won the Secret Word Contest. Wendy, NYC NY (waytogo2), had her listing dished. Griff and Lee asked her to make some changes, but she received a score of 4.8 tureens. Russel Walraven from Kabbage (http://www.kabbage.com) took us to the Kabbage Patch, reminding us to take advantage of the spring cleaning tradition all over this country and visit garage sales. They proliferate in the spring.
Lorraine, Seaside OR (muttleycrew), had an issue with an overseas buyer who left her bad feedback. Laura Messerschmitt from Outright (http://www.outright.com) called to remind us to do a first-quarter review of our business. She also gave us a brief update of what Outright does. Rich, Canton OH (essjryeee1), had questions about the Duplicate Listing Policy. Charlene, Jackson Hole WY (purveyorofallthingscreative), won the Secret Word Contest. First-time caller Danny, Honolulu HI (traderdto), asked why wild card search was abolished on eBay.
EBay Radio Party & Conference Registration is open at http://www.ervegas.com. The event is scheduled for June 18, 19, and 20 at Bally's in Las Vegas. Cost is $125 for all 3 days or $85 for just June 19-20. Tuesday, June 18, is a special Product Sourcing Day sponsored by eBay Radio and Kabbage. Sharon, Freemont OH (cooklesparadiso), called in to sing us the Secret Word. She thinks the free listing promotions are awesome!
Jon Bach, eBay's Director for Live Site Quality ((a.k.a. Jon the Bug Hunter), stayed on with Griff and Lee. Laura Messerschmitt of Outright (http://www.outright.com), called in with a fantastic tip for saving money in 2013! Carol, West Palm Beach FL (frnakcarrol), called in with a bug for Jon. Doug, Santa Rosa CA (doug95403), called. He was the winner of the Secret Word Contest, and he had a bug for Jon. Gregory, VA (theleak-geek), called in with a bug. Dawn, Las Vegas NV (divadawnlv), also called with a bug.