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eBay Radio - Show 570 - Segment 6

Broadcast Date: 
Sep 23 2014

Open phones, Contact Us email, and more: Matt Brossard from Terapeak (http://www.terapeak.com) called in with today's research report. Patty, Miami FL (theshoppingmom2), asked if she could list Tommy Bahama buttons or flawed shirts "for parts". Mesha, Des Moines NM (classy soles), won the Secret Word Contest. Bruce, Sarasota, FL (littlemarz), asked about the difference between a "request" and a "case" in the new language of the Resolution Center.

Ask Griff & Lee - Show 348 - Segment 2

Broadcast Date: 
Sep 11 2014

Community Manager Dawn De-Levi stayed on with Griff in the San Jose studio. Her team is responsible for the latest changes to the Community pages. Lee reminded listeners that a Best Practices After the Sale webinar will take place next Wednesday, September 17, from 11am-12:30pm PT. Go to http://www.ebay.com/webinars for more info and to sign up. Matt Brossard from Terapeak called in with his marketplace research report. Lee told us about all the holiday selling resources available at http://www.ebay.com/holiday2014.

eBay Radio - Show 568 - Segment 5

Broadcast Date: 
Sep 9 2014

Terapeak's new listing scoring tool! Our guest is Matt Brossard, Customer Experience Manager for Terapeak.
http://www.terapeak.com

eBay Radio - Show 567 - Segment 3

Broadcast Date: 
Aug 26 2014

Open phones, Contact Us emails and more: Matt Brossard of Terapeak called in today's research report. Daniel, Front Royal VA (karate25daniel), gave us an update on his sales. Julie, Chicago IL (magyar5615), called to have her listing dished for item number 351155401903.

eBay Radio - Show 564 - Segment 3

Broadcast Date: 
Aug 5 2014

Open Phones, Contact Us emails and more! Matt Brossard from Terapeak (http://www.terapeak) called in with today's Research Report. John, Colorado Springs CO, called in to tell us where Bubblefast's Scotty Stuffer got its name. Sherry, Largo FL (scrunchiesbysherry), called in to tell us how she ships mugs. Debbie, Vacaville CA (thebookkiosk), called in from Reno, NV, with some advice on using Pinterest to increase sales. Another caller gave advice about photography. eBetsy called to read a chat board member's suggestion for posting egg carton crafts and listings on Pinterest.

Ask Griff & Lee - Show 342 - Segment 4

Broadcast Date: 
Jul 24 2014

First-time caller Mary, Milwaukee WI (marys_world), was asked to stay on in order to dish her listing for item number 111416229561. Griff and Lee gave her a score of 4.8 and asked her to call back next week after she's made some changes. Matt Brossard from Terapeak (http://www.terapeak.com) called in with today's research report.

eBay Radio - Show 561 - Segment 3

Broadcast Date: 
Jul 15 2014

Open phones, Contact Us emails and more: Matt Brossard from Terapeak (http://www.terapeak.com) called in with our marketplace research report. Stephanie, Philadelphia PA (battery215), had an issue with unpaid items. Jason, Saxonburg PA (unashamed7777), asked if there is an easy way to use a photo from half.com on eBay and if eBay is working on any ways to speed up the listing process. eBetsy, Dallas TX (monjott), had a question about eBay's automated listing recommendations messages.

eBay Radio - Show 559 - Segment 4

Broadcast Date: 
Jun 19 2014

Continuing with Day 3 of the eBay Radio Party & Conference, broadcasting live throughout the world from the Platinum Ballroom at Bally's Las Vegas: Our guest is Matt Brossard, Customer Experience Manager for Terapeak.
http://www.Terapeak.com

eBay Radio - Show 556 - Segment 3

Broadcast Date: 
Jun 10 2014

Open phones, Contact Us emails, and more: Matt Brossard from Terapeak (http://www.terapeak.com) called in with today's research report. Sandi, Alameda CA (office threads) called to talk about being part of the Mentors Corner at the upcoming eBay Radio Party & Conference, next Tuesday-Thursday, June 17-19 at Bally's Las Vegas (http://www.erVegasStandby.com).

Ask Griff & Lee - Show 338 - Segment 4

Broadcast Date: 
May 29 2014

Matt Brossard from Terapeak called in from Australia with today's market research report. eBay seller gisaac81,Purvis MS, sent in a listing dish request for item number 161317310798. They received a score of 4 tureens from Griff and 4.6 from Lee — a most unusual variance. The seller was asked to make the suggested changes and call in with a re-dish request next week.

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