First-time listener and caller Eileen, New York NY (lunagypsy1024), called regarding eBay USPS tracking numbers. Her local post office won't scan her packages. Eileen and Griff had a spirited conversation regarding the issue. Many comments from the chat board were discussed. Lee gave an overview of going to Vegas in the summer for the eBay Radio Party & Conference, including what to wear and what to bring.
Jacqui, Crete IL (newrainfalling), called about selling internationally. First-time listener and first-time caller Bill, Ashfield MA (grapanthr), called regarding a glitch he is having with his store categories being wrong. Lillian, DeLand FL (lilsbeach), had her listing dished for item number 300875533443. She received 4.95 tureens. Jean-Charles, Minneapolis MN (jessydus) called to tell us about his new Minneapolis-St. Paul eBay Sellers Group's meet up, scheduled for 12 noon on Monday, March 25, 2013, at AMF Southtown Lanes, 7941 Southtown Center, Bloomington, MN.
Griff and Lee continued to speak with Cindy, Layton UT (bubbacandance), regarding a buyer who claims his item didn't arrive even though tracking shows it was delivered. Sharon (cookiesparidisio) called to talk about using your gut instinct to determine if a buyer is telling the truth.
Dan, San Antonio TX (northstarliquidators1), called regarding eBay's Trading Assistant Program and a missing link. He also wanted to know how eBay handles Item Not Received cases when tracking shows the item as delivered. Carmie, Debary FL (gamaof5sofar), told us that Griff will be appearing at the Central Florida Ecommerce Group meetup on February 11, 2013. David, Dallas TX (de7709 and shoedesigneritaly2013) called about getting the limits raised on his new seller account.
Russ, St. Petersburg FL (stars_n_rookies_sports_cards), called about no tracking for First Class letters. Michael, Fountain Valley CA pacificzona), had his listing dished for item number 221078590686. He received 5.0 tureens!
An important change to the Top Rated Seller program: the tracking upload requirement. Our guest is Gary Fullmer, eBay's Director of Seller Standards.
Ed, San Jose CA, called regarding how to handle tracking now that the new requirements are live. Tom, Barnham Island, NY (mulligun), called to ask what the eBay catalogue is and where it can be found. Beverly, NH (wuzmydog), was the winner of the Secret Word Contest.
Ki Tracker, new app for tracking your packages! Our guest is Top-Rated Seller Jean-Charles Campagnon, known on eBay as jessydus.
Homer, Woodland Hills CA (hnstamp), called about tracking issues with shipping his stamps. Melissa, Augusta GA (mss71), won the Secret Word Contest.
Buyer CB, Chicago IL (beararmour), had a question about search results and a compliment about "Other Items You May Like". Griff and Lee discussed Cocoraco (http://www.cocoraco.com), a new web-based service that alerts users to results from their eBay searches. Russ, St. Petersburg FL (russcards), asked to have his listing dished for called item #260849552283; he wanted to know if his gallery photo is legal. He also had a question about the new tracking requirement for Top Rated Sellers.