First-time caller Cari, Montana (thegoodsgoddess), called regarding two buyers who did not pay. She wants to know what to do. Lee discusses eBay's exploration into ways to harness an untapped class of youthful buyers. The company says they may allow consumers under 18 years old to set up accounts.
Laura Messershmitt from Outright (http://www.outright.com) called in to remind us to send in our estimated taxes. Joyce, Russell KS (danse, holidaymarket), called to tell us that registration is open for the Kansas Jubilee eBay to Ecommerce Conference, October 26-27, 2012, in Hayes, KS. Register now at http://www.kansasjubilee.net. John, Daytona Beach FL (pey2000), asked what happens when a buyer doesn't pay for their Best Offer item. Don, Mountain View CA (grafx1), called about an issue he is having with a buyer in Israel.
Today is the last day to register for eBay On Location in Denver at the early-bird rate of $59. To register, go to http://wwwebayonlocation.com by midnight Pacific Time. There will be a new eBay Radio item for sale tomorrow in The eBay Shop. It's a surprise. Go to http://www.theebayshop.com and click on the special tab for eBay Radio to see it! Griff read us an email he received about a buyer asking a seller to do something illegal. Jason, Las Vegas NV (tikipugmusic), called about a buyer who appears to be buying things from him just so he can leave negative feedback.
Lee told us about a new phishing scam aimed at eBay sellers. PayPal is offering a new and improved tool for creating shipping labels. Griff told us about a challenge he had with a buyer and what eBay is doing about it. Homer, Woodland Hills CA (hmstamp), had a question about an unpaid item. Adam won the Secret Word Contest after two previous callers were fooled by red herrings!
Lori, West Hills CA (hothollywooddesigns), is having a problem printing international shipping labels through eBay on her Mac. Gary, Las Vegas NV (qualitysales4u), has an issue with Unpaid Item Assistant. Rocco, San Jose CA (thesoundworks1), called to have his listing dished: item #140606224654.
Tony, Springfield MO (metaldetec-swmo), called about buyers who bought all of his inventory and then didn't pay. Rich, Chicago IL (appealingsigns), called to announce that Griff will be visiting the Chicagoland eBay Sellers meetup group. First-time caller Mercedes, New York NY, called to commiserate about being $1 short of qualifying for Top-rated Seller. Sherri, Novato CA, suggested that search results on eBay should include the quantity of an item offered for sale.
Bev, Chicago IL, called to tell us about her bad experience with the new Selling Manager Pro; she dislikes the fact that the font is lighter and smaller. Cindy, AZ, known on eBay as teddibubbles, called to thank Griff and the chat room folks for helping her through some tough times. Rich, Streamwood IL, called to tell us about a buyer of his who asked that she not pay until May 4th, but she still received an Unpaid Item reminder from eBay. Douglas, Amarillo TX asked about eBay: On Location. Deborah, Rustin LA, said she sells paper goods and uses plastic sleeves.
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