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Welcome to the eBay Radio Archives!

We're here to help you achieve and maintain Top-Rated Seller status via:

Live and archived broadcasts of eBay Radio
Helpful advice from the eBay community
Live remote broadcasts from eBay events
eBay Town Halls, where you can talk with team leaders

For exclusive selling tips and to chat with your fellow eBay sellers during live shows, please join the eBay Radio Group. It's free and easy!

EBAY RADIO: TUESDAY, 11am-2pm PT
EBAY RADIO'S ASK GRIFF & LEE: THURSDAY, 11am-1pm PT
ARCHIVES ON DEMAND 24/7 FOR LISTENING OR DOWNLOAD

Check out our Seller Resources, too, under the tab above.


Our Latest Broadcasts



Dec 9 2014

Up your game in the home stretch of the holiday selling season! Our guest is Carolyn "CJ" Jacinto, eBay Education Specialist and Certified Business Consultant, known on eBay as xoxmas.


Dec 9 2014

Yard-Sale Syndrome! Our guest is Danni Ackerman, founder/CEO of The Danni App, known on eBay as udderlygoodstuff.
http://www.thedanniapp.com


Dec 9 2014

Open phones, Contact Us email and more: Janelle, Shelton WA (thegatheringguru), won the Secret Word Contest. Tom, Pittsburgh PA (blackandgoldgifts), guessed the Mystery Guest, and so did Ed (eds-e-threads) from the chat board. They both won a $25 Bubblefast Gift Certificate. First-time caller Regina, Desert Palm CA (dm772012), called in to wish Lee a Happy Birthday.Regina is a new seller and very inspired by eBay Radio!


Dec 9 2014

Facebook tips, hot sales and a brand-new ebook! Our guest is Kevin Bucchio, known on eBay as Top-Rated Seller ourfamilythrift and owner of Facebook Group The Thrifting Lounge .
http://www.facebook.com/groups/thethriftinglounge


Dec 9 2014

Year-end financial planning! Our guest is Cliff Ennico, small business attorney and author of The Small Business Survival Guide and The eBay Seller's Tax and Legal Answer Book.
http://www.succeedinginyourbusiness.com


Dec 9 2014

Open phones, Contact Us email and more: Linda, Anchorage AK (pearlyqueen55), wrote in about a buyer who wanted to pick up his item (he turned out to be a neighbor) and how it would affect her tracking upload requirement. Chris, (cmenterprises) guessed the identity of the second Mystery Guest and won a $25 Bubblefast gift certificate. CB, Chicago IL (beararmour),wrote in about the sudden popularity of Frye boots and asked how he could earn good placement in Best Match.


Dec 4 2014

Lee announced that the eBay Radio mobile app for iPhone and iPad is live in the Apple Apps Store! You can download ifree for either device. Just do a search for keywords "ebay radio". Griff gave us the holiday mailing cut-off dates for USPS shipping in time for Christmas. Mary, Milwaukee WI (marys_world), asked what to do if an item shows as delivered but the buyer didn't receive it.

Judy, Salem IN (judybsa), asked for a listing dish of her first vehicle, item number 171561503932. She received score of 4.9 tureens. Teresa, Gilbert AZ (clubred97), asked how eBay works with UPS claims for an item that arrived damaged and for which she refunded the buyer.


Dec 4 2014

Mike, Jackson MI (bodnercards), wrote in to let us know that he was listening via the new eBay Radio iPhone App. Cat, Lindenhurst NY (varoom1234), wrote in to let Teresa know that she'd need the UPS account number to determine who would be issued a refund check. Stacy, Woodstock IL (rightbrainboutique), asked for a listing dish of item number 141460497153. She received a score of 4.9 tureens. Chat board member and new seller Reggie, Palm Desert CA (dm772012), asked for a listing dish of item number 321604126417.


Dec 4 2014

Griff and Lee continued their listing dish of item number 321604126417 for chat board member and new seller Reggie, Palm Desert CA (dm772012). They gave him a score of 4 tureens and asked that Reggie call back in after redoing the listing. Julie from Chicago, IL (magyar5615) asked for advice on how to best handle a challenging transaction for an expensive item purchased by a new buyer. Lee reported that Cyber Monday had surpassed $2 billion in online sales and gave some other interesting statistics.


Dec 4 2014

Griff gave an update on his ongoing overhaul of the eBay University (http://www.ebay.com/university) curriculum for Education Specialists. He also explained what Education Specialists teach and how to find one in your area. Joe, Oradell NJ (hubcapjoe), called in to ask about fees when using the out-of-stock option. Lee read current events from the eBay Radio Seller Events Calendar, located under the Seller Resources tab on any page of the eBay Radio archives. To submit your meetup or other event, click on "Submit a Seller Event" in the upper right-hand corner of any archives page and sill out the webform.