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EBAY RADIO: TUESDAY, 11am-2pm PT
EBAY RADIO'S ASK GRIFF & LEE: THURSDAY, 11am-1pm PT
ARCHIVES ON DEMAND 24/7 FOR LISTENING OR DOWNLOAD

Check out our Seller Resources, too, under the tab above.


Our Latest Broadcasts



Oct 14 2014

Tips for boosting your holiday sales! Our guest is eBay Hall of Famer Danna Crawford, CEO of PowerSellingMom Inc., Certified eBay Education Specialist/Business Consultant and Top-Rated Seller danna.
http://www.powersellingmom.com


Oct 14 2014

Delight buyers with extended holiday returns! Our guest is Jonathan Haney, eBay's Head of Returns Experience.
http://www.ebay.com/holidayreturns
http://www.ebay.com/returns
http://www.ebay.com/returnsoverview


Oct 14 2014

Open phones, Contact Us emails and more: Jonathan Haney, eBay's Head of Returns Experience, stayed on to further discuss Extended Holiday Returns (http://www.ebay.com/holidayreturns) and Hassle-Free Returns (http://www.ebay.com/returns).For a full rundown of eBay's return procedure, go to http://www.ebay.com/returnsoverview.

John, Concord, NC (abcvintage), won the Secret Word Contest. Betsie, Dallas TX (acquisator), called in about her successful test of 60-day returns during the 2013-2014 holiday season. Joyce, Russell KS (holidaymarket), wants Hassle-Free Returns to be easier to find and use. She also said that her buyers are concerned about negatively impacting the seller. Lee congratulated eBay Certified Education Specialist and eBay Radio fill-in co-host CJ Jacinto, known on eBay as xoxmas, who just topped 17,000 feedback.


Oct 14 2014

It can't sell if it's not listed - how to get motivated to list and sell! Our guest is Charlene Anderson, known on eBay as Top Rated Seller purveyorallthingscreative.
http://www.purveyorofallthingscreative.com


Oct 14 2014

eBay's New "Shop the World" global brand campaign! Our guest is Richelle Parham, eBay's Chief Marketing Officer.
http://pages.ebay.com/shoptheworld/


Oct 14 2014

Open phones, Contact Us emails and more: Richelle Parham, eBay's Chief Marketing Officer, stayed on with Griff and Lee to discuss eBay's new "Shop the World" global brand campaign! (View the first commercial spot at http://pages.ebay.com/shoptheworld/). CJ, San Clemente CA (xoxmas), asked Richelle if Collections were driving the increased sales she has noticed since using them.


Oct 9 2014

Griff informed Bev, Chicago IL (samican), that her wish has been granted: Markdown Manager and Best Offer will now play nicely together again. Top Rated Seller Joyce, Russell KS (holidaymarket), praised eBay's new global brand campaign, Shop the World. John, Orange CA (jayzshirts), asked about the process for closing an unpaid item case and how to get rid of the smoky smell on some shirts he wants to list.


Oct 9 2014

RuthAnn, Leesburg FL (can-do-lady), wanted her listing dished for item number 331338590075. She received a score of 4.9 tureens. Eric Nash from Stamps.com (http://www.stamps.com) called in with today's Shipping Report. Edie, Santa Monica CA (lah-de-dah), asked about listing Fixed Price items for 30 days or Good 'Til Cancelled versus 10 days. Tom, Pittsburgh PA (blackandgoldgifts), asked Griff and Lee to look at his item number 121433128599; he's having a challenge with Hassle-Free Returns.


Oct 9 2014

Renee, Fond du Lac WI (3milly4), asked how to make her relisted items eligible for Extended Holiday Returns. Jim, Liberty OH (sportstoystreasures), asked about choosing an eBay ID and store name and if he should also buy a domain name. Edie, Santa Monica CA (lah-de-dah), asked about draftsand saving a template. Eve, Beecher IL (eve708), got cut short on her automatic 3 free relistings. Bev, Chicago IL (samican2), called in with the same issue. Claudia, Westin FL (claudiasdeals4u), asked about using Good 'Til Cancelled versus other Fixed Price listing durations.


Oct 9 2014

Claudia, Westin FL (claudiasdeals4u), was held over to discuss the advantages of listing Fixed Price items as Good 'Til Cancelled. Mike, Cincinnati OH (zippy10), asked about changing a listing from Fixed Price to auction format. Mary, Cincinnati OH (snooty boutique), asked about lighting for photography. Martha, Dallas TX (herwoldallas), was confused about opting in for Extended Holiday Returns.

Lee read current events from the eBay Radio Seller Events Calendar, located under the Seller Resources tab in the eBay Radio archives. To submit your seller meetup or other event, click "Submit a Seller Event" in the upper right-hand corner of any archives page, and fill out the webform.