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Welcome to the eBay Radio Archives!

We're here to help you achieve and maintain Top-Rated Seller status via:

Live and archived broadcasts of eBay Radio
Helpful advice from the eBay community
Live remote broadcasts from eBay events
eBay Town Halls, where you can talk with team leaders

For exclusive selling tips and to chat with your fellow eBay sellers during live shows, please join the eBay Radio Group. It's free and easy!

EBAY RADIO: TUESDAY, 11am-2pm PT
EBAY RADIO'S ASK GRIFF & LEE: THURSDAY, 11am-1pm PT
ARCHIVES ON DEMAND 24/7 FOR LISTENING OR DOWNLOAD


Our Latest Broadcasts



Apr 1 2014

360-degree holograms for your eBay listings! Our guest is Omar Barlas, Managing Director for Peridot Technologies.
http://www.bit.ly/hologramsignup


Apr 1 2014

A new eBay advertising app! Our guest is Maya Weinstock, Product Manager for BannerPlay (in the eBay Apps Center).
http://www.bannerplay.com


Apr 1 2014

Griff talked about a mistake he made in a sale that earned him a transaction defect. Yetta, Champagne IL, called in with the Secret Word.


Apr 1 2014

Four ways to run your business on eBay more efficiently! Our guest is Tim Chapman, known on eBay as Top Rated Seller mr.customerservice.


Apr 1 2014

How to find good estate sales! Our guest is Guusje Moore, known on eBay as guusjebooks.


Apr 1 2014

Sandy, Phoenix AZ (magpietrading) announced a meetup of her Phoenix Online Sellers Group and also talked her upcoming Phoenix Etailers Conference, April 25-27 in Phoenix, AZ. Lynn, Schaumburg IL (daisy-dog62) had a question about a buyer who left feedback saying that their item was not described when they had not yet received it.


Mar 27 2014

Top Rated Seller and loyal listener Denise wrote in about Lee's coughing on-air last week when she had a cold. Kent, Fort Wayne IN (forgottenape), asked about negative feedback. Dan, Aliseo Viejo CA (imakethecase), had a good suggestion concerning eBay's label-printing flow. Tracy, Melbourne Australia (e.shoppings), wrote in to tell us about catching the show at 5sm "Down Under" time. Griff talked about his presentation at the Bay Area eBay & Ecommerce Sellers Group meetup. Patty, Miami FL, asked Griff how he folds shirts for photos.


Mar 27 2014

Eric Nash of Stamps.com (http://www.stamps.com) called in with a live shipping report on package delivery times. Helen, Beaverton OR (summer toad), asked about using Hassle-Free Returns. Kat, Lindenhurst NY (varoom1234), wanted to know how defects are classified in eTRS evaluations. Anita, Leesburgh VA (joyofthehunt), had a question about shipping delays while her store is on vacation. Lee told Griff about eBay's new social shopping tool, Smart Hashtags.


Mar 27 2014

First-time listener and caller Jason, New Smyrna Beach FL (realmoneysecrets711), won a copy of Stephanie Inge's new book, Meetup Organizer Step-by-Step Success Guide. Sandi, Almeda CA (office threads), wanted to know if if a buyer can still use Hassle-Free Returns to print a return shipping label when the seller prints postage using a third-party provider such as Stamps.com (http://www.stamps.com) or Endicia (http://www.endicia.com). David, Bridgeview IL (mrtreasures2011), asked about fees when relisting automatic-3-free-relistings items and the 14-day return period.


Mar 27 2014

Lee talked about the new Seller Events Calendar in the eBay Radio archives' Seller Resource Center and some upcoming seller meetups listed there. To see the calendar, go to http://www.eBayRadio.com and click on the big blue ARCHIVES ON DEMAND button; then hover over the Seller Resources tab and select Seller Events from the drop-down menu. To submit an event, click on "Submit a Seller Event" in the upper right-hand corner of any archives page, then fill out and submit the webform. Griff talked about the difficulties inherent in being a middleman and the inevitability of change. Tom, Pittsburgh PA (blackandgoldgifts), called to comment on how he handled the sudden loss of a product source.