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On Demand Archives

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Broadcast Date: Aug 13 2014

The eBay Town Hall on August 13, 2014, focused on the initiatives in the 2014 Fall Seller Update. eBay team leaders on the panel included:

  • Executive Sponsor Michael Jones, Vice President, Merchant Development, North American Marketplaces
  • Brian Burke, Director of Global Reputation
  • Jonathan Haney, Head of Returns Experience
  • Dennis Pereira, B2C Product Marketing Manager (Selling Manager and Selling Manager Pro)
  • Aparna Lahiri, Manager of eBay Global Shipping Program

Moderator was Jim "Griff" Griffith, Senior Manager for Seller Advocacy, Dean of eBay Education, and host of eBay Radio. His co-host was Lee Mirabal, co-host of eBay Radio.

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Broadcast Date: Aug 12 2014

2014 Fall Seller Update edition of eBay Radio: Seller Standards! Our guests are Brian Burke, Director of Global Reputation, and Kristine Diemoz, Senior Manager for Seller Experience. They stayed on to take calls and answer questions.

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Broadcast Date: Aug 12 2014

2014 Fall Seller Update edition of eBay Radio: Hassle-Free Returns! Our guest is Jonathan Haney, eBay's Head of Returns Experience. He stayed on for Q & A with listeners.

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Broadcast Date: Aug 12 2014

2014 Fall Seller Update edition of eBay Radio: Selling Manager and Selling Manager Pro! Our guests are Dennis Pereira, B2C Product Marketing Manager, and Tuanh Decroix, Senior Product Manager. They stayed on to take calls from listeners.

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Broadcast Date: Aug 12 2014

2014 Fall Seller Update edition of eBay Radio: Global Shipping Program! Our guests are Aparna Lahiri, Manager of Global Shipping Program, and Dallas Rowsell, Product Manager. They stayed on after their interview for Q & A.

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Broadcast Date: Aug 7 2014

Griff and Lee discussed a new addition to the upcoming eBay In Person events, for which registration has just opened. Lee asked listeners to call in with a tip to receive a $25 gift certificate from Bubblefast. Edward, St. Petersburg FL (sassy-o), suggested leaving feedback as soon as your buyer pays. Susan, Milborn GA (nde996), suggested using free sleeves from the Post Office to insert your shipping labels in. Bill, Torrance CA (hotbid22), called in with a tip about pricing items lower with paid shipping to make them more enticing for international buyers.

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Broadcast Date: Aug 7 2014

Claudia, Fort Lauderdale FL (claudiasdeals4u), called in to tell us about speeding up the listing process, thrifting on a motorcycle and church sales. John, Colorado Springs CO (mountantqs), asked to have his listing dished for item number 231295957123 to dish. Griff and Lee gave him a score of 4.9 tureens.

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Broadcast Date: Aug 7 2014

In response to a comment on the chat board, Griff talked about the business sense and cost-effectiveness of professional label printers. Trish, Atlanta GA (birdhouse-in-your-soul), wrote in to say she was planning to attend the eBay In Person event in Atlanta. She asked about ending and relisting Good Till Cancelled items that have a lot of watchers but no sales.

David, Torrance CA (simos310), asked about incorporating video into the listings of the jewelry he sells. Chat boardie doug95403 commented on his preference in label printers. Bev, Chicago IL (videotown, samican2), called to ask about a current test being run on emails sent from eBay about sold items. Michael, IN (skatingtoofast), was carried over.

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Broadcast Date: Aug 7 2014

Griff and Lee continued talking with Michael, IN (skatingtoofast), who wanted to know more about the current eBay test project regarding emails about sold items. Listener kipper2727 wrote in to ask about authentication of autographed sports memorabilia.

Kat, Lindenhurst NY (varoom1234), wrote in to ask about using USPS Priority Mail boxes for other than their designed shipping intent. (Don't do it!) Griff introduced some Community boardie visitors to his radio studio in San Jose: Wanda, Patty from Miami, Jack, Kathy and Kurt, among others. They were there with Jeff Terrell, eBay's Director of Community.

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Broadcast Date: Aug 5 2014

Griff gave an overview of today's show and introduced the eBay Radio News with Lee Mirabal. Stories include rubber bands, eBay France and more.

ebay radio news
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Broadcast Date: Aug 5 2014

Bonus open phones segment, Contact Us email and more: Lee and Griff discussed how to ship a mug. They debated the merits of the Fomo Method vs. shipping in a box or in Bubblefast's Scotty Stuffer (http://www.bubblefast.com).

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Broadcast Date: Aug 5 2014

Open Phones, Contact Us emails and more! Matt Brossard from Terapeak (http://www.terapeak) called in with today's Research Report. John, Colorado Springs CO, called in to tell us where Bubblefast's Scotty Stuffer got its name. Sherry, Largo FL (scrunchiesbysherry), called in to tell us how she ships mugs. Debbie, Vacaville CA (thebookkiosk), called in from Reno, NV, with some advice on using Pinterest to increase sales. Another caller gave advice about photography. eBetsy called to read a chat board member's suggestion for posting egg carton crafts and listings on Pinterest.

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Broadcast Date: Aug 5 2014

Free eBay search tools with an eBay Compatible Application! Our guest is Jake Becker, owner of WatchCount.com, known on eBay as watchcount.
http://www.watchcount.com