Skip to main content


On Demand Archives

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Feb 19 2015

Lee gifted Griff with a special Alcatraz souvenir (item number 221412101048). Carolyn, Jacksonville FL (wearorgobare), has a buyer who wants to exchange their item; is it possible to do so through Hassle-Free Returns?

First-time caller Alan, Capitol Heights MD (findingtreasurepa3), asked if it's better to get a business license first or just start selling and create the business as you go along. First-time caller Tom, Salt Lake City UT (oldgreyhairs and silvercreektreasures) asked about using his iPad to take product photos.

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Feb 19 2015

First-time caller Tom, Salt Lake City UT (oldgreyhairs and silvercreektreasures), was held over from the previous segment with his question about using his iPad to take item pictures. Rich, Elk Grove Village IL (appealingsigns), called in to offer advice to Alan (findingtreasurepa3) on setting up a business.

Lee told Griff about prior years' eBay Radio Party & Conference swag available on eBay and gave the dates of this year's event (Tuesday-Thursday, June 16-18). Dee, Pewaukee WI (everything spa), asked about creating a customer loyalty program using Promotions Manager. Chris, Grand Junction CO (seriousfun4u), had business advice for Alan plus a suggestion about combined shipping discounts and the shopping cart.

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Feb 19 2015

Steve, Niagara Falls NY (sellersince2009), asked Griff and Lee to dish his listing for item number 161607689508. They gave him a score of 4.5 tureens and asked that he let them know once changes have been made, so they can look at it again. Griff asked listeners on the chat board for suggestions on how to rewrite the description. Cindy, San Diego CA (pattycyn), called in with questions about store promotions and SEO for eBay listings.

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Feb 19 2015

Mary, Milwaukee WI (marys_world), sold an item through the Global Shipping Program (GSP) that has yet to be paid for; should she open an Unpaid Item case (UPI)? Griff and Lee read "7 Awkward Thrifting Moments", excerpted from the eBay Guide 7 Awkward Moments You Probably Have Thrifting by sammydavisvintage. First-time caller Wayne, Oakland MD (waynedi), sold an item via Best Offer with free domestic shipping, but after paying, the buyer asked him to ship it to Korea.

Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio Archives. To submit your sellers group meetup or other event, click on "Submit a Seller Event" in the upper right-hand corner of any archives page.

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Feb 12 2015

Griff gave an overview of the Global Shipping Program (GSP) along with some interesting statistics, more of which can be found on an interesting infographic, "Global Shipping Program by the Numbers", at http://www.ebayinc.com. Lee asked listeners who have used the Global Shipping Program to call in and share their experience. Pete, Burnsville MN (pcp808), wrote to ask about combined shipping discounts.

Lee told Griff about eBay Valet's new mobile app. She also said that eBay Radio's mobile apps will have to be redone due to the show's live-streaming company being bought by another company. Sandy, Poway CA (mooovin), asked for a listing dish of item number 281593689062. She earned a score of 5 tureens! Karen, Oconomowoc WI (kmnb1022), has a quandary with an item shipped via the Global Shipping Program that arrived damaged.

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Feb 12 2015

Bill wrote in to ask if eBay would be hosting any events this year. Yetta, Champagne IL (eauctionmaven), asked about an eBay test of a new item description format that requires an extra click to see the description. Lee and Griff checked out item number 191506109039, a VIP experience at next year's GRAMMY Awards offered through Giving Works. Lee reported the results of the eBay Australia (http://www.ebay.com/au) charity auction for the bottle of McDonald's limited-dition secret sauce (item number 151569649170).

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Feb 12 2015

Pete, Burnsville MN (pcp808), wrote in to respond to Griff's suggestions about how to handle combined shipping discounts. Sherry, Largo FL (scrunchiesbysherry), said Advanced Search was not working for "Find stores with matching items". Griff and Lee read "Four Reasons to Diversify Your eBay Product Line" by Suzanne Wells in the National eBay Examiner. Pete, Burnsville MN (pcp808), called in to clarify his question about combined shipping discounts.

Sherry, Largo FL (scrunchiesbysherry), called in with a specific example of how Advanced Search handled "Find stores with matching items". Karen, Oconomowoc WI (kmbn1022) asked if changing her eBay ID after selling for 10 years was a good idea and if so, how should she go about doing so.

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Feb 12 2015

Sherry, Largo FL (scrunchiesbysherry), was held over from the previous segment with her question regarding Advanced Search not working for "Find stores with similar items". Karen, Oconomowoc WI (kmnb1022), asked for suggestions on improving her eBay ID and store name. Griff shared the story of how he came to rename his store. Don, Toronto, Canada (bigtimesolutions), said he uses ShipStation to offer combined shipping discounts.

Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio Archives. To submit your event, click on "Submit a Seller Event" in the upper right-hand corner of any archives page.

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Feb 10 2015

Griff gave an overview of today's show and introduced the eBay Radio News with Lee Mirabal. Stories include the GRAMMY Awards charity auctions; Justin Bieber; and a severe weather advisory from eBay.

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Feb 10 2015

Five message management housecleaning tips for 2015! Our guest is Jodi Gaines Pereira, CEO of ReplyManager.
http://www.replymanager.com

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Feb 10 2015

Open phones, Contact Us email and more: Lee told Griff about the Hearts of San Francisco auction campaign running right now on eBay. Linda, Anchorage AK (pearlyqueen55), asked Griff and Lee to dish her listing for item number 331463645593.

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Feb 10 2015

Optimizing your eBay Store categories! Our guest is Katherine Terrill, known on eBay as Top-Rated Seller nycfitnessfamilyfinds.
http://www.nycfitnessfamilyfinds.com
http://www.ilovetobeselling.com

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Feb 10 2015

Live auctions on eBay! Our guest is Gene Cook, eBay's General Manager of Emerging Verticals.
http://www.ebay.com/liveauctions