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On Demand Archives

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Broadcast Date: Oct 14 2014

Griff gave an overview of today's show and introduced the eBay Radio News with Lee Mirabal. Stories include eBay's new global brand campaign; Ebola; Nintendo; and a long-lost Civil War photo of a brave but little-known American heroine.

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Broadcast Date: Oct 14 2014

There is still selling assistance out there, even though the official Trading Assistant Program is gone! Our guest is Hillary DePiano, author of The Whine Seller and Sell Their Stuff (coming out November 1, 2014), eBay ID pricednostalgia.
http://www.thewhineseller.com
http://thewhineseller.com/books-ebooks/sell-their-stuff/

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Broadcast Date: Oct 14 2014

Open phones, Contact Us emails, and more: Lee told us about eBay's Level Up Challenge, happening now through October 31. Go to http://playebaygame.com to participate and possibly win big prizes. Lee showed Griff her dream car on eBay, then told him about a very expensive item of 1971 Willy Wonka and the Chocolate Factory film memorabilia sold on eBay and Guitar Center's Giving Works auction.

Claudia, Weston Fl (claudiasdeals4u), called in with a shipping challenge and a question about selling lots vs individual items. Daniel, Front Royal Va (karate25daniel, called to tell us how Selery is helping his business on eBay. Bev, San Jose,CA (joelandbev), called regarding no longer being able to re-list 3 times automatically for free causing her to have 2 listings pulled for policy violations.

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Broadcast Date: Oct 14 2014

Tips for boosting your holiday sales! Our guest is eBay Hall of Famer Danna Crawford, CEO of PowerSellingMom Inc., Certified eBay Education Specialist/Business Consultant and Top-Rated Seller danna.
http://www.powersellingmom.com

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Broadcast Date: Oct 14 2014

Delight buyers with extended holiday returns! Our guest is Jonathan Haney, eBay's Head of Returns Experience.
http://www.ebay.com/holidayreturns
http://www.ebay.com/returns
http://www.ebay.com/returnsoverview

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Broadcast Date: Oct 14 2014

Open phones, Contact Us emails and more: Jonathan Haney, eBay's Head of Returns Experience, stayed on to further discuss Extended Holiday Returns (http://www.ebay.com/holidayreturns) and Hassle-Free Returns (http://www.ebay.com/returns).For a full rundown of eBay's return procedure, go to http://www.ebay.com/returnsoverview.

John, Concord, NC (abcvintage), won the Secret Word Contest. Betsie, Dallas TX (acquisator), called in about her successful test of 60-day returns during the 2013-2014 holiday season. Joyce, Russell KS (holidaymarket), wants Hassle-Free Returns to be easier to find and use. She also said that her buyers are concerned about negatively impacting the seller. Lee congratulated eBay Certified Education Specialist and eBay Radio fill-in co-host CJ Jacinto, known on eBay as xoxmas, who just topped 17,000 feedback.

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Broadcast Date: Oct 14 2014

It can't sell if it's not listed - how to get motivated to list and sell! Our guest is Charlene Anderson, known on eBay as Top Rated Seller purveyorallthingscreative.
http://www.purveyorofallthingscreative.com

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Broadcast Date: Oct 14 2014

eBay's New "Shop the World" global brand campaign! Our guest is Richelle Parham, eBay's Chief Marketing Officer.
http://pages.ebay.com/shoptheworld/

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Broadcast Date: Oct 14 2014

Open phones, Contact Us emails and more: Richelle Parham, eBay's Chief Marketing Officer, stayed on with Griff and Lee to discuss eBay's new "Shop the World" global brand campaign! (View the first commercial spot at http://pages.ebay.com/shoptheworld/). CJ, San Clemente CA (xoxmas), asked Richelle if Collections were driving the increased sales she has noticed since using them.

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Broadcast Date: Oct 9 2014

Griff informed Bev, Chicago IL (samican), that her wish has been granted: Markdown Manager and Best Offer will now play nicely together again. Top Rated Seller Joyce, Russell KS (holidaymarket), praised eBay's new global brand campaign, Shop the World. John, Orange CA (jayzshirts), asked about the process for closing an unpaid item case and how to get rid of the smoky smell on some shirts he wants to list.

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Broadcast Date: Oct 9 2014

RuthAnn, Leesburg FL (can-do-lady), wanted her listing dished for item number 331338590075. She received a score of 4.9 tureens. Eric Nash from Stamps.com (http://www.stamps.com) called in with today's Shipping Report. Edie, Santa Monica CA (lah-de-dah), asked about listing Fixed Price items for 30 days or Good 'Til Cancelled versus 10 days. Tom, Pittsburgh PA (blackandgoldgifts), asked Griff and Lee to look at his item number 121433128599; he's having a challenge with Hassle-Free Returns.

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Broadcast Date: Oct 9 2014

Renee, Fond du Lac WI (3milly4), asked how to make her relisted items eligible for Extended Holiday Returns. Jim, Liberty OH (sportstoystreasures), asked about choosing an eBay ID and store name and if he should also buy a domain name. Edie, Santa Monica CA (lah-de-dah), asked about draftsand saving a template. Eve, Beecher IL (eve708), got cut short on her automatic 3 free relistings. Bev, Chicago IL (samican2), called in with the same issue. Claudia, Westin FL (claudiasdeals4u), asked about using Good 'Til Cancelled versus other Fixed Price listing durations.

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Broadcast Date: Oct 9 2014

Claudia, Westin FL (claudiasdeals4u), was held over to discuss the advantages of listing Fixed Price items as Good 'Til Cancelled. Mike, Cincinnati OH (zippy10), asked about changing a listing from Fixed Price to auction format. Mary, Cincinnati OH (snooty boutique), asked about lighting for photography. Martha, Dallas TX (herwoldallas), was confused about opting in for Extended Holiday Returns.

Lee read current events from the eBay Radio Seller Events Calendar, located under the Seller Resources tab in the eBay Radio archives. To submit your seller meetup or other event, click "Submit a Seller Event" in the upper right-hand corner of any archives page, and fill out the webform.