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On Demand Archives

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Broadcast Date: Nov 4 2014

Open phones, Contact Us email, and more: Duane, Kalama WA (spencercreekgifts) wants to be able to offer a replacement option when a buyer receives a damaged item. Gina, Palm Desert CA, complained that her sales are slow, even though she has great merchandise. Lee offered her a listing dish. James, Hamilton OH (isellemporium) won the Secret Word Contest. Betty, Penetang Ontario Canada (sellit!onlinedepot), is concerned that her item is not showing up in search results. Chris, Los Angeles CA (wishlisthere), asked if he should write his Global Shipping Program listings in several different languages.

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Broadcast Date: Nov 4 2014

Year-round product sourcing! Our guest is Beth Cherkowsky, known on eBay as Top-Rated Seller woadieland; she also sells as super junk.
http://www.depressionglasswarehouse.com

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Broadcast Date: Nov 4 2014

Tips for selling on eBay! Our guest is Jackson Baer, known on eBay as Top-Rated Seller namebrandthriftstore.
http://www.namebrandthrift.com

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Broadcast Date: Nov 4 2014

Open phones, Contact Us email, and more: Edie, Santa Monica CA (dress_to_suit) wondered how search handles variations in keywords. Griff told us more about his visit to the Global Shipping Program's Kentucky facility. Griff and Lee read Frooition's (http://www.frooition.com) tips for how to "Drive Sales with Professional Design" from the eBay for Business blog at http://for-business.ebay.com.

Lee gave us the lowdown on 3 useful holiday-related pages at http://www.ebay.com: holiday shipping deadlines, a downloadable Holiday Hotlist and a Holiday Checklist. These links can all be found in the eBay Radio Seller Bookmarks, located under the Seller Resources tab in the eBay Radio archives.

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Broadcast Date: Oct 23 2014

Griff talked about his upcoming travel for next week's eBay in Person events. Lee mentioned that she made a new eBay selling account for her voiceovers and scripts. Wayne and Bette, Bloomingdale IL (betcraft), asked about listing Fixed Price items as Good 'Til Cancelled vs. 3-30 day durations. Bette also requested a listing dish of item number 131328887649, which received a score of 4.9 tureens. Beth, Levittown PA (woadieland), called in to tell Griff about her buyer attempting to cancel a Best Offer transaction and to let Lee know that she's working with multiple eBay accounts, too.

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Broadcast Date: Oct 23 2014

Beth, Levittown PA (woadieland), was carried over from the previous segment, explaining to Lee why she has four separate eBay accounts. First-time caller Dee, Pewaukee WI (everything spa), asked about offering her buyers gift wrapping during the holidays. Molly, Columbia MO (wackily), asked how to point her domain name to her eBay store. Mary, Cincinnati OH (snooty boutique), asked if she could upgrade her eBay store before her year's subscription is up.

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Broadcast Date: Oct 23 2014

Don, Los Angeles CA (treasure-finder-online-ca), has a buyer who wants to return an iPhone well after the seller's 14-day return period because he can't activate it. Griff gave his opinion and asked listeners what they would do. Carrol, West Palm Beach FL (frankcarrol), called in to report how she and her husband handled a similar situation. A seller on the chat board quoted a poster from another board who once opened a case by accident and felt that the options were not clear. Jeff, Jonesborough TN (wishosharo), asked if having more than one eBay ID was to avoid paying for a store subscription.

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Broadcast Date: Oct 23 2014

Tom, Pittsburgh PA (blackandgoldgifts), called in to share that he has 2 separate eBay accounts and why. He also asked about a negative feedback related to a Hassle-Free Return. Griff said that the timing of his airline flights for eBay In Person events will keep him from being able to host eBay Radio remotely, so next week's broadcasts will be encore presentations of previous live shows. Greg (mjlewis72) asked about using Facebook to increase sales. Lee showed Griff item number 171510328421, an iconic neon sign.

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Broadcast Date: Oct 21 2014

Griff gave an overview of today's show and introduced the eBay Radio News with Lee Mirabal. Stories include a no-kill shelter; old browsers (update yours now for optimal security); and a controversial tip about the best time to buy on eBay.

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Broadcast Date: Oct 21 2014

7 strategies for kicking up holiday sales! Our guest is John Lawson, CEO of ColderICE Media, known on eBay as Titanium PowerSeller 3rdpoweroutlet.
http://www.colderice.com

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Broadcast Date: Oct 21 2014

Open phones, Contact Us emails, and more: Edie, Santa Monica CA (lah_de_dah) asked how Good 'Til Cancelled (GTC) listings work. Mary, Milwaukee WI (marys_world) wanted to know how eBay's Global Shipping Program (GSP) works with free domestic shipping. Kathy, Sutherlin OR (kathy8811), asked how long it takes for a defect to disappear from her Seller Dashboard once it is 12 months old.

Lee told us about an upcoming Seller Standards Team webinar on October 29th; details can be found on the eBay Radio Seller Events Calendar, located under the Seller Resources tab in the eBay Radio archives.

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Broadcast Date: Oct 21 2014

eBay's Global Shipping Program and customer service! Our guest is Joseph DeMarco, known on eBay as Top-Rated Seller hubcapjoes.
http://www.hubcapjoe.com

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Broadcast Date: Oct 21 2014

Using video in your listings! Our guest is Vicki Conley, known on eBay as Top Rated Seller pictureithere.