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On Demand Archives

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Broadcast Date: Dec 4 2014

Lee announced that the eBay Radio mobile app for iPhone and iPad is live in the Apple Apps Store! You can download ifree for either device. Just do a search for keywords "ebay radio". Griff gave us the holiday mailing cut-off dates for USPS shipping in time for Christmas. Mary, Milwaukee WI (marys_world), asked what to do if an item shows as delivered but the buyer didn't receive it.

Judy, Salem IN (judybsa), asked for a listing dish of her first vehicle, item number 171561503932. She received score of 4.9 tureens. Teresa, Gilbert AZ (clubred97), asked how eBay works with UPS claims for an item that arrived damaged and for which she refunded the buyer.

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Broadcast Date: Dec 4 2014

Mike, Jackson MI (bodnercards), wrote in to let us know that he was listening via the new eBay Radio iPhone App. Cat, Lindenhurst NY (varoom1234), wrote in to let Teresa know that she'd need the UPS account number to determine who would be issued a refund check. Stacy, Woodstock IL (rightbrainboutique), asked for a listing dish of item number 141460497153. She received a score of 4.9 tureens. Chat board member and new seller Reggie, Palm Desert CA (dm772012), asked for a listing dish of item number 321604126417.

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Broadcast Date: Dec 4 2014

Griff and Lee continued their listing dish of item number 321604126417 for chat board member and new seller Reggie, Palm Desert CA (dm772012). They gave him a score of 4 tureens and asked that Reggie call back in after redoing the listing. Julie from Chicago, IL (magyar5615) asked for advice on how to best handle a challenging transaction for an expensive item purchased by a new buyer. Lee reported that Cyber Monday had surpassed $2 billion in online sales and gave some other interesting statistics.

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Broadcast Date: Dec 4 2014

Griff gave an update on his ongoing overhaul of the eBay University (http://www.ebay.com/university) curriculum for Education Specialists. He also explained what Education Specialists teach and how to find one in your area. Joe, Oradell NJ (hubcapjoe), called in to ask about fees when using the out-of-stock option. Lee read current events from the eBay Radio Seller Events Calendar, located under the Seller Resources tab on any page of the eBay Radio archives. To submit your meetup or other event, click on "Submit a Seller Event" in the upper right-hand corner of any archives page and sill out the webform.

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Broadcast Date: Nov 25 2014

Griff gave an overview of today's show and introduced the eBay Radio News with Lee Mirabal. Stories include new Seller Protections; free listings; a weather advisory; and hot holiday deals. Griff and Lee took turns reading eBay's new $1,000,000 Gift Guide, linked from http://ebay.com/rpp/holiday-gifts.

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Broadcast Date: Nov 25 2014

2014 midterm elections update and internet sales tax in the lame-duck session of Congress! Our guest is Tod Cohen, Vice President, Global Government Relations, and Deputy General Counsel, eBay Inc. Join eBay Main Street and let your voice be heard! Write or tweet your Congressional representatives here: http://www.ebaymainstreet.com/campaign/oppose-internet-sales-tax-legisla....
http://www.ebaymainstreet.com

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Broadcast Date: Nov 25 2014

Open phones, Contact Us email and more! Eric Nash from Stamps.com (http://www.stamps.com) called in with the day's Shipping Report, which was about shipping to military addresses. Stamps.com has a free downloadable U.S. Military Mail Guide that you can download here: http://www.stamps.com/whitepapers/usps-military-mail-guide.pdf.

Lee gave us an update on the Bay Radio mobile apps for the iPhone and iPad, which have finally been released! You can find them in the Apple Apps Store or iTunes by searching for "ebay radio", or view them here: https://itunes.apple.com/us/app/ebay-radio/id885644058?mt=8.

Marilyn, Loveland CO (most), asked how she could find Giving Works listings benefiting a specific charity. Austin, Dallas TX (pricedrightcomputers), has buyers who open Item Not As Described cases, then it turns out they just didn't know how to make the item work. Can he get those defects removed?

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Broadcast Date: Nov 25 2014

How to evaluate and list vintage clothing for the holidays! Our guest is Linda Bottino, known on eBay as Top-Rated Seller linbot1.

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Broadcast Date: Nov 25 2014

Selling vintage and antique jewelry! Our guest is Denise Dent, known on eBay as Top-rated seller *****vintageandsuch.

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Broadcast Date: Nov 25 2014

Open phones, Contact Us email, and more! Don, Los Angeles CA (treasure-hunters-online), wrote in about the Sell Your Item form bug that other sellers have reported, where prices and other information don't stay entered. He also wants to be able to search for Sold Items on eBay Mobile, change searches and have Sold Items filter still in place rather than search defaulting back to Active Items.

Christie, Dumphries VA (youarefamous), called with a workaround for an oft-reported bug; she also has a challenge with her sold items relisting themselves. Jason, Saxonburg PA (unashamed777), is going to go from Top-Rated to Above Standard in his next evaluation period due to not meeting the 90% tracking upload requirement; will extending his handling time for certain items save his Top-Rated Seller status?

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Broadcast Date: Nov 25 2014

Contingency planning to protect your business on eBay! Our guest is Sandi Garcia, known as social media marketing coach Social Sandi and Top-Rated Seller officethreads.
http://www.socialsandi.com

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Broadcast Date: Nov 25 2014

New Print Shipping Label feature in eBay Mobile apps! Our guest is Ginger Leishman, Marketing Manager for eBay Mobile.
http://mobile.ebay.com

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Broadcast Date: Nov 25 2014

Open phones, Contact Us email and more: First-time caller and new listener Paula, Sherwood OR (neverlandnook), asked how to upload multiple photos using eBay Mobile on her new Turbo Droid. She also wanted to know where to find Griff's eBay Radio Group newsletter with the Secret Word. (It's the 2nd discussion thread on the list of discussion posts at http://www.eBayRadio.com, with the word NEWSLETTER in its title; you have to be signed in through Community to see it, even if you're already signed in to eBay.) David, Torrance CA (simos310), won the Secret Word Contest.