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On Demand Archives

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Broadcast Date: May 7 2015

Griff and Lee talked about Coach Jack's segment and how well it was received. Coach Jack is Jack Darton, eBay's Senior Analyst for Pricing. If you'd like to submit your seller account for him to review and tell you how you could save money by adjusting format mix and durations, please email CoachJack@eBay.com with your eBay ID and any pertinent details about your listing strategies.

Deb, St. Louis MO (debleary), wondered how she should set up categories and subcategories for men's shirts in her eBay store. Patty, Miami FL (theshoppingmom2), called to ask Griff to talk about store category keywords in search engine optimization. She also wanted to know if Collections work with search engines (SEO).

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Broadcast Date: May 7 2015

Edie, Santa Monica CA (dress_to_suit), is having trouble editing her Collections since she upgraded to Windows 8. She also asked if accidental and immediately deleted duplicate listings would limit her visibility in search. Michael, Indianapolis IN (the500store), asked if eBay is planning to create a tool that would identify duplicate listings. Lee reminded listeners to register ASAP for the eBay Radio Party & Conference, June 16, 17 and 18 at Bally's Las Vegas.The early-bird rate of $175 ends May 15, and hotel rooms are going fast. Go to http://www.erVegas.com now to register and reserve your room.

Annette, Cleveland OH (elmwoodcottage), asked why her store categories are still not displaying correctly in her listings. Patricia, Locust Grove GA (simply_collectible), asked how to listen to eBay Radio from the East Coast. Mesha, Des Moines NM (classysoles), called to ask about duplicate listings of single vs. multi-quanity items.

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Broadcast Date: May 7 2015

Longtime seller and first-time caller Robin, Bellmoor NY (rrhlaw63qu), was upset after receiving her first negative feedback. Lee suggested she and Griff do a listing dish of Robin's item number 111663942876. It was carried over to the next segment.

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Broadcast Date: May 7 2015

Longtime seller and first-time caller Robin, Bellmoor NY (rrhlaw63qu), was carried over from the previous segment with a listing dish of her item number 111663942876. Lee and Griff withheld her tureen score until she's had a chance to make some changes and call back for a re-dishing. Jennifer, Port Chester NY (vanderbilt-gifts), called in response to Lee's request last week that she share what's happening with her brand-new Westchester eBay & Ecommerce Sellers Group, which recently held its inaugural meetup.

Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on "Submit a Seller Event" in the upper right-hand corner of any archives page.

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Broadcast Date: May 5 2015

Griff gave an overview of today's show and introduced the eBay Radio News with Lee Mirabal. Stories include a battle, a parking place and a princess. Griff and Lee discussed eBay's announcement about reduced search visibility for those posting duplicate listings and directed listeners to the Duplicate Listings policy, linked from the Announcements Board at http://announcements.ebay.com.

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Broadcast Date: May 5 2015

2015 United States of eBay Advocacy Day! Our guest is Tod Cohen, Vice President & Deputy General Counsel for Global Government Relations at eBay Inc.
http://www.ebaymainstreet.com

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Broadcast Date: May 5 2015

Open phones, Contact Us email and more: Tom, Pittsburgh PA (blackandgoldgifts) called to say that he is just getting out of the hospital and wants to credit his wife and daughter along with his wife's sister for keeping his eBay store up and running. First-time listener, first-time caller and new seller Charmin (jasminesattic) asked if it was permissible to contact her buyers outside of their transactions with her.

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Broadcast Date: May 5 2015

It's National Small Business Week! Our guest is small business owner Sarah Davis, known on eBay as Top-Rated Seller fashionphile.
http://www.ebay.com/usr/fashionphile

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Broadcast Date: May 5 2015

What eBay can do for small businesses! Our VIP guest is Jordan Sweetnam, eBay's Vice President of Seller Experience.

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Broadcast Date: May 5 2015

Open phones, Contact Us email and more: First-time listener, first-time caller and new seller Charmin (jasmines attic) called to ask when it is permissible to contact her buyers. She is loving selling on eBay! First-time caller Mike, San Antonio TX (mikebaby), asked about shill bidding and why eBay hides buyer IDs and allows private auctions.

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Broadcast Date: May 5 2015

eBay Store categories! Our guest is Gladys Ramos, known on eBay as Top-Rated Seller antiques_r_great.
http://www.antiquesrgreat.com

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Broadcast Date: May 5 2015

Optimizing eBay fees with Coach Jack! Our guests are Coach Jack Darton, Senior Manager, eBay Seller Experience, and Maria Lambert (eBay ID kristinalambert). Coach Jack anaylzed Maria's listing strategies in light of the new fee initiatives contained in the 2015 Spring Seller Update and discussed her format mix and duration with her. To have your account considered for analysis by Coach Jack, please send email with your seller ID and any pertinent details you want to share to coachjack@ebay.com.

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Broadcast Date: May 5 2015

Open phones, Contact Us email and moreOptimizing eBay fees with Coach Jack! Our guests from the previous segment — Coach Jack Darton, Senior Manager, eBay Seller Experience, and Maria Lambert (eBay ID kristinalambert) — stayed on to discuss her listing strategies. To have your account considered for analysis by Coach Jack, please send email with your seller ID and any pertinent details you want to share to coachjack@ebay.com.

Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on "Submit a Seller Event" in the upper right-hand corner of any archives page.