Skip to main content


On Demand Archives

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Aug 26 2014

Griff gave an overview of today's show and introduced the eBay Radio News with Lee Mirabal. Stories include a multi-million-dollar comic book auction; Farm Aid; and Portland, OR. Griff and Lee discussed this week's eBay In Person events in Atlanta, GA; Nashville, TN; and Miami, FL.

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Aug 26 2014

Following up on how eBay keeps them afloat and a special antique sold on eBay! Our guests are Maida and Bill Webster, known on eBay as Top Rated Seller connectibles.
http://www.connectibles.net

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Aug 26 2014

Open phones, Contact Us emails and more: Matt Brossard of Terapeak called in today's research report. Daniel, Front Royal VA (karate25daniel), gave us an update on his sales. Julie, Chicago IL (matyar5615), called to have her listing dished for item number 351155401903.

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Aug 26 2014

7 great customer service tips to keep them coming back for more! Our guest is John Lawson, CEO of ColderICE Media and Titanium PowerSeller 3rdpoweroutlet.
http://www.colderice.com

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Aug 26 2014

Just the facts and only the facts: secrets for stress-free selling! Our guest is Education Specialist Sherry Gilson, known on eBay as Top Rated Seller mylittlegeneralstore.
http://www.mylittlegeneralstore.com

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Aug 26 2014

Open phones, Contact Us emails and more: Lynn, Schaumburg IL (daisydog62), asked about Hassle-Free Returns (managed returns). Mary, Milwaukee WI (marys_world), won the Secret Word Contest. Susan, Atlanta GA (nde996), had a mobile listing question.

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Aug 26 2014

Selling antiques and collectibles! Our guest is Dallas Moore, owner of East Texas Liquidators LLC and known on eBay as easttexasestatephotos.

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Aug 26 2014

eBay's Martha Stewart American Made Pinterest Sweepstakes! Our guest is Christine Bolghand, MBA intern in Social Media Marketing at eBay Inc.
http://www.americanmadesweeps.com

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Aug 26 2014

Open phones, Contact Us emails and more: Sylvia, Montebello, CA (redleader98), called in about her post-vacation sales. Griff and Lee talked about this week's eBay In Person events in Atlanta, GA; Nashville, TN; and Miami, FL. Lee reviewed the current eBay Radio Seller Events Calendar, located under the Seller Resources tab in the eBay Radio archives. To submit your event, click on "Submit a Seller Event" in the upper right-hand corner of any archives page, then fill in the webform.

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Aug 21 2014

Griff and Lee discussed yesterday's roll-out of the 2014 Spring Seller updates and when to contact your buyer. Edie, Santa Monica CA (la_de _dah), asked about the use of item specifics and title information by Cassini (Search). George, Rockaway NJ (cript), asked about using the Global Shipping Program (GSP) to ship internationally. Top Rated Seller Vincent, Port Orange, FL (daisylaneboutiquefl), asked for a listing dish of his item number 281196735157. Griff explained how to keep colors true when photographing clothing.

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Aug 21 2014

Top-Rated Seller Vincent, Port Orange FL (daisylaneboutiquefl), received a score of 4.8 tureens for a listing dish of his item number 281196735157 in the previous segment. Griff suggested a way to avoid using italics in your listing but still be impactful. He also explained why he no longer uses HTML to create bulleted lists. Daniel, Front Royal VA (karate25daniel), called in to ask about inspecting inventory when it's new in the box and sealed.

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Aug 21 2014

Penny, Fullton NY (pouncer), asked about the different reports available through the Seller Dashboard. Danni, Las Vegas NV (udderlygoodstuff, thedanniapp), had a question about why opened cases now count as defects. Jan, Fort Pierce FL (yarn_barn), wondered why eBay charges a Final Value Fee on postage.

John, Concord, NC (abcvintage), had a challenge with sold items not showing up in the Sold Items view of his My eBay page. Griff will be traveling next week for the next 3 eBay In Person events, but he will be able to do Tuesday's eBay Radio show from the road with his new Comtrex gizmo. Rich, Chicago IL (appealingsigns), called in to ask about the Global Shipping Program (GSP) and was carried over into the next segment.

Click the audio player above to listen to this Broadcast Segment, or Click to Download
Broadcast Date: Aug 21 2014

Rich, Chicago IL (appealing signs), was carried over from the last segment to ask how the Global Shipping Program treats shipping weight. Lynn, Schaumberg IL (daisydog62), shared a story about how not to handle a buyer's change of order and subsequent return. Ed, Corning NY, sent a question about Google through Contact Us to eBay's Director of Community, Jeff Terrell, who was on the eBay Radio Group chat board.

Edie, Santa Monica CA (la_de_dah), wrote in to ask how to deal with stale inventory. Lee read current events from the eBay Radio Seller Events Calendar, located under the Seller Resources tab in the eBay Radio archives. To submit your event, click on "Submit a Seller Event" in the upper right-hand corner of any archives page, then fill in the web form. Griff and Lee talked about next week's upcoming eBay In Person events.