Griff and Lee discussed comments from the chat board on how best to clean plastic or painted surfaces on items before you list them. Cyndee, Orange CA (summersalvage), had her listing dished for item number 290848562068. She received 4.75 tureens. Laurie, Phoenix AZ (twocrazybirdsnest), called to thank the eBay team for a change on the site that makes her life easier. She also asked the Managed Returns Process. Is it for domestic sales, international sales, or both?