Bob, Oakland FL (lookwhatbobfound), had his listing dished for item number 380681205259, which has a challenge with the Auctiva scrolling gallery. He received 4.95 tureens. Jim, Hamilton OH (kinigjamestradingpost), called about the first word in his listing title and what it should be. Mesha, Des Moines NM (mesha1335), called regarding the increase in the minimum percentage above the starting bid price required when adding a Buy It Now option; it’s gone up from 10 percent to 30 percent. Jere, Fountain CO (wailua), knows how to delete the Auctiva scrolling gallery from Bob’s listings. Marilyn, Greenville SC (mshype4864), called regarding an Item Not Received case opened against her by a buyer in Brazil. She also had a question about her return policy.