Griff and Lee fielded a question from the chat board: Under the new Feedback Removal policy, does content in the Condition Notes field count for purposes of feedback removal (since the description contents do not)? Does the Condition Notes info count as an Item Specifics do, since it’s listed under Item Specifics on the View Item page as well as being placed at the top under the title? Tom, Pittsburgh PA (blackandgoldgifts) asked to have his listing dished for item number 121153840781 Griff and Lee told him to make certain changes and call us back. First-time listener and first-time caller Carlos, Northridge CA, had a question about what happens when a buyer leaves negative feedback after opening a Buyer Protection case for an item not received. He was held over into the next segment.