Robert, Coconut Creek FL (licensesportsdirectinc), had a challenge with the post office that could affect her status under the new seller standards. Paula, Greenville SC (penultimate.leotards), called with questions about the Spring Seller Update. Lee read a nice comment on the chat board from CJ (xoxmas). First-time caller Cheryl, Providence RI (3739cherylsscrubs), had issues with returns and shipping.