Misha, Des Moines NM (classysoles),hadquestions about the Spring Seller Update and transaction defects. Bev, San Jose CA (joelandbev), called about items not received. On the chat board, stainedglasskarin told us a story about her recent experience with Customer Support that should be very good news to sellers. Bev, San Jose CA (joelandbev), called to talk about the Spring Seller update.