Carried over from the previous segment, eBetsy in Dallas, TX, is officially a member of the Hassle-Free Returns convince team. She discussed how it makes the process easier for the buyer as well as for the seller. First-time caller JoAnn, Minneapolis MN (danceshoedeals), asked for more details on implementing Hassle-Free Returns. Sylvia, Montebello CA (redleader98), called in with a potential bug which occurred when relisting an item. Chris, CO (seriousfun), wrote in to ask about the specifics of free listings.