Rich, Chicago IL (appealing signs), was carried over from the last segment to ask how the Global Shipping Program treats shipping weight. Lynn, Schaumberg IL (daisydog62), shared a story about how not to handle a buyer’s change of order and subsequent return. Ed, Corning NY, sent a question about Google through Contact Us to eBay’s Director of Community, Jeff Terrell, who was on the eBay Radio Group chat board.
Edie, Santa Monica CA (la_de_dah), wrote in to ask how to deal with stale inventory. Lee read current events from the eBay Radio Seller Events Calendar, located under the Seller Resources tab in the eBay Radio archives. To submit your event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page, then fill in the web form. Griff and Lee talked about next week’s upcoming eBay In Person events.