Tom, Pittsburgh PA (blackandgoldgifts), called in to share that he has 2 separate eBay accounts and why. He also asked about a negative feedback related to a Hassle-Free Return. Griff said that the timing of his airline flights for eBay In Person events will keep him from being able to host eBay Radio remotely, so next week’s broadcasts will be encore presentations of previous live shows. Greg (mjlewis72) asked about using Facebook to increase sales. Lee showed Griff item number 171510328421, an iconic neon sign.