USPS shipping rate increases for 2011. Eric Nash of http://stamps.com called into the show to give us an overview on these rates. Katherine, Bellingham, WA was the winner of the Quack Contest. Danni, Reno, NV called about her excitement about going into 2011. She says her Chrismas season was phenomenal sales wise. Tim Dubroy of http://www.terapeak called with research tips for the new year.