Capt. John, Austin TX, has a challenge with low DSRs for Shipping Cost. Angela, Milwaukee WI (earthsmightiestcomics), asked what is the quickest way to take her eBay career to the next level. Jeanne, Satsuma FL (slipb30), called with a customs questions for her international sales. Wayne, Vestal NY (voiceoverartistwayne) was the winner of the Secret Word Contest.