Sean, Sunnyvale CA (jandsgems), had a trademark question. Steven Aldrich of Outright (http://www.outright.com) called with tips for handling expenses incurred when doing pro bono work or contributing to a charity auction. Naor, Bellvue FL (naorz1), asked about soft closing for auctions and if it was a possibility for eBay. Lynn, Austin TX (iinsureantiques), has one eBay ID that uploads tracking information automatically and one that doesn’t. Ishie, Los Angeles CA (ishiesretro), won the Secret Word Contest.