Rich Matsuura, eBay’s Director of Seller Protection, stayed with Griff and Lee to take calls. Lynn, Shaumburg IL (dazy-dog62), called to say she had bunches of packages to go to eBay buyers stolen from her porch yesterday. She wants to know how to proceed so that her DSRs won’t suffer. Marcia, Sanger TX (marcia500), called regarding a challenge with her Seller Dashboard. Tom, Pittsburg PA (blackandgoldgifts), had a question about negative feedback.