Diana, Rockland CA (grammylew7), won the Secret Word Contest! She also wanted advice about having two stores instead of one. Jeff, San Diego CA (67fastlane), called to say he is an “accidental” Top-Rated Seller and also to talk about the Parts Compatibility function of eBay Motors searches. First-time caller and long-time listener Marilyn, Greenville SC, told us that she has instituted a very liberal return policy due to Griff’s advice. Mario, Brooklyn NY (etech347). He sells high-ticket items and wonders why his fees have suddenly increased.