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eBay Radio – Show 546 – Segment 4

11 Mar 2014 Broadcasts,eBayRadio

Brian Burke, Director, eBay Global Reputation System, and Kristine (Kristi) Deimoz, Senior Manager, eBay Seller Experience, stayed on to take questions about the new Seller Standards outlined in the Spring Seller Release. Sandi, Alameda CA User (socialsandi, officethreads) wanted to know how erroneous Item Not as Described cases impact the seller. Lynn, Milburn FL (zoo lily), had a question about the Transaction Defects metric. Sunita, Chester NH (sraikh4) commented on Brian’s suggestion that sellers give buyers their email address and phone number for easy contact.