Rose, Los Angeles CA (roseniki88), called in with the Secret Word. Bayonne, Garden CA, called regarding consignment selling. Duane, Kalama WA (spencercreekgifts), said that eBay’s Hassle-Free Returns does not give him an option he needs. John, Lenox IA (lillredjens2010,) asked about PayPal’s 1099s not being there for 2013. Nan, Morris County NJ (junquepro), called regarding donating shoes or gift cards to Brandi Tolley’s charity.