Open phones, Contact Us emails and more: Jonathan Haney, eBay’s Head of Returns Experience, stayed on to further discuss Extended Holiday Returns (http://www.ebay.com/holidayreturns) and Hassle-Free Returns (http://www.ebay.com/returns).For a full rundown of eBay’s return procedure, go to http://www.ebay.com/returnsoverview.
John, Concord, NC (abcvintage), won the Secret Word Contest. Betsie, Dallas TX (acquisator), called in about her successful test of 60-day returns during the 2013-2014 holiday season. Joyce, Russell KS (holidaymarket), wants Hassle-Free Returns to be easier to find and use. She also said that her buyers are concerned about negatively impacting the seller. Lee congratulated eBay Certified Education Specialist and eBay Radio fill-in co-host CJ Jacinto, known on eBay as xoxmas, who just topped 17,000 feedback.