The February 29, 2012 eBay Town Hall focused on the initiatives featured in the 2012 Spring Seller update, including:
changes to the Top-Rated Seller Program
added Seller Protections for Unpaid Items, Communication DSRs, and Global Shipping
the new Returns policy and features
the new Business Policies feature
announced updates to shipping and duplicate listing policies
free pictures and new picture requirements
some pricing changes
category updates
changes to listing eBay Motors parts and accessories
EBay team leaders on the panel were:
Executive Sponsor Michael “MJ” Jones – Vice President, Merchant Development
Adam Carson – Senior Manager, Global Shipping
Guru Hariharan – Director, Global Returns and Delivery Experience
Kristina Klausen – Senior Manager, Seller Standards Team
Gary Fullmer – Senior Manager, Seller Performance Programs & Seller Standards
Moderator was Jim “Griff” Griffith, Senior Manager for Seller Advocacy, Dean of eBay Education, and host of eBay Radio. His co-host was Lee Mirabal, co-host of eBay Radio.
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