Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include voting through July 18 in the 2018 eBay SHINE Awards; eBay Open 2018; an unusual and humorous item pulled from eBay UK; and more. Lee and Griff discussed the Markdown Manager update.
Bonus open phones segment! Lee shared more details about eBay’s 2018 SHINE Awards, including the prizes and 5 categories; vote daily now through July 18 for your favorite finalists (1 vote per category per eBay ID per day) at eBay.com/ShineAwards.
Bruce, Rockford IL (hugo5178), received a score of 5 tureens on his listing number 173302367414 and won a signed limited edition eBayRadio dish towel. Diana, Venice FL (lucy1036), shared her response to Best Offers and won eBayana. She also asked about asking for feedback and had her listing dished. Lee reminded listeners that the SHINE Awards deadline is 11:59:59 pm PT tonight (May 10, 2018); get details and submission guidelines at eBay.com/ShineAwards.
As of May 15, 2018, 14-day returns will no longer be an option except in a very few categories. Available options will be No Returns, 30- or 60-day returns, or 30- or 60-day FREE returns. Use BEAR (eBay’s bulk edit and relist tool) to revise your listings. eBay Open 2018 (July 24-26 at Mandalay Bay, Las Vegas) is selling out fast. Register now and book your room at eBayOpen.com.
Be sure to get to Vegas in time for the Dallas eBaybes & eMales’ unofficial meet & greet on Monday night, 6pm-10pm PT at the fabulous Skyfall Lounge at Mandalay Bay. Venue dress code is “upscale casual”; think eBay colors! Griff and Lee reviewed the 5 categories for eBay’s 2018 SHINE Awards (eBay.com/ShineAwards).
Griff and Lee shared the eBay Radio Seller Events Calendar, located under the Seller Resources tab in the eBay Radio Archives. Just go to eBayRadio.com and click on “PAST EPISODES” in blue text to get to the eBay Radio archives, then find Seller Events under the Seller Resources tab. Click on the event’s name to see all the details, including a link to the event page.
Ron Lowe, Birmingham AL (oilerman21), asked about underperforming listings under his Seller Hub Growth tab. Griff and Lee read Six Tools for Tracking Your Business Finances, adapted from a post by Katie Hammel in eBay for Business. Dave, Ocean City MD, wondered if a dramatic dip in his sales is related to a recent update.
Brian Burke, eBay’s Director of Community Development & Seller Evangelism, popped in to share what he’s learning on his cross-country tour of seller meetup groups. Lee reminded listeners to use their Q2 coupon for eBay-branded shipping supplies (ebay.com/supplies) and Q2 Promoted Listings credit (ebay.com/PromotedListings). Deadline for submitting your business’ eBay success story to the 2018 SHINE Awards is May 10; get details and guidelines at eBayShineAwards.com.
Open phones, Contact Us email, and more: Annette, Avon OH (your.unique.style) asked about the rollout of Guaranteed Delivery (eGD). Ron, Birmingham AL (oilerman21) won the Secret Word Contest. Lee reminded listeners to register ASAP for eBay Open (eBayOpen.com) and said she looks forward to the Dallas eBaybe’s & eMales unofficial meet & greet on Monday night at Mandalay Bay’s Skyfall Lounge.
C.B., Chicago IL (c.b.), had a question about SHINE Awards entries; Lee encouraged listeners to submit their business’ eBay success story at eBay.com/ShineAwards. Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details.
To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.
Griff joined Lee in the Clear Channel Studios in San Diego! He’s in town for the Surf’s Up eBay San Diego Sellers Group meetup tonight, at which a few spaces are still available.
Registration is heating up for eBay OPEN 2018, the seller event of the year, coming up July 24th through the 26th at Mandalay Bay in Las Vegas! You’ve only got until May 1st to sign up at the early bird price of $275, so hurry over to eBayOpen.com.
Brian Burke, Director, Community Development & Seller Evangelism) and Doug Smith, Community Tech Manager, popped in to announce the launch of this year’s 3rd annual SHINE Awards Small Business of the Year Contest, then stayed on to participate in the show. For details and to submit your story, go to eBay.com/ShineAwards.
Lee reminded listeners that the early bird price of $295 for eBay Open 2018 is only in effect until May 1, so register now at eBayOpen.com, then reserve your room at Mandalay Bay. Brian Burke, eBay’s Director of Community Development & Seller Evangelism, encouraged listeners to submit their business’ success story by May 10 for this year’s eBay SHINE Awards Small Business of the Year contest. For details and to enter, go to eBay.com/ShineAwards.
Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.