Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories included faster listing via eBay Mobile, the 2018 Spring Seller Update, and new Australian mail service. Lee reminded everyone that eBay Open (July 24-26 at Mandalay Bay in Las Vegas) is selling out fast, and there are only a few days left to register for the early bird price of $295 at eBayOpen.com.
Developing traffic with the new changes from the 2018 Spring Seller Update! Our guest is Louise Sanchez, known on eBay as Top Rated Seller herbscraftsgifts.
Open phones, Contact Us email, and more: Ron, Birmingham AL (oilerman21), asked about restocking fees and return policies as per the 2018 Spring Seller Update. Lee shared this week’s Advice for the Entrepreneur tip. Joel, Lester MA (jgh6), had a question about Seller Protection in SNAD (item not as described) return cases.
Griff and Lee reviewed the 2018 Spring Seller Update at ebay.com/Spring2018. Lee told Griff the the eBay Radio mobile app isn’t just for live listening anymore: Now you can also listen to archived shows via podcast or RSS feed, and share archived segments via text message, email, and social media!
Ron, Birmingham AL (oilerman21), asked what determines which seller’s listing will be displayed as the Lead product in grouped listings. eBetsy, Dallas TX, called in with breaking news (ebay.com/Under10). Louise, Colorado Springs CO (herbscraftsgifts), had a question about selling perfume. Kipp, Canton OH (pulplife13), requested a listing dish.
Griff and Lee read eBay Fashion news from the latest eBay Shopping Report. Ron, Birmingham AL (oilerman21), had a Spring Seller Update question about UPCs. John, Southbridge MA (sylvester_investments), asked about final value fee discounts. BULQ debuted their St. Patrick’s Day Retail Moment. C.B., Chicago IL (c.b.), wanted to know how the Spring Seller Update impacts Top Rated Seller and Top Rated Plus status.
Griff gave an overview of today’s newly released 2018 Spring Seller Update; read the entire update at eBay.com/Spring2018.
Spring 2018 updates to eBay Guaranteed Delivery! Our guest is Kristina Victor, Marketing Manager, Shipping, eBay. She stayed on to take questions from listeners. Edie, Santa Monica CA (dress_to_suit), asked about one-day vs same-day handling.
Ron, Birmingham AL (oilerman2), had questions about calculated shipping, Guaranteed Delivery, and viewing handling time in a listing. Barry, FL (treebeardbooks), asked about printing shipping labels for Guaranteed Delivery packages.
The new eBay Labels experience! Our guest is Dallas Rowsell, Business Development 2, GSP, eBay. He stayed on to take questions from listeners. Cindy, San Diego CA (pattycyn), had a concern about eBay’a shipping calculator miscalculating shipping costs via FedEx SmartPost.
Spring 2018 updates to eBay Stores subscriptions! Our guest is David Wohrman, Senior Product Marketing Manager, eBay. He stayed on to take questions from listeners. Edie, Santa Monica CA (dress_to_suit), asked if store subscription level affected exposure to buyers. Zoe, Colorado Springs CO (simply-the-best-for-you), had a question about store categories.
Davin, Delray Beach FL (tenorsax47), asked how the new subscription rates will affect sellers with year-long subscriptions. Karen, Otsego MI (thirdcoast_tunesandpages-1), wondered if eBay Store free listing quotas will change. Cindy, San Ramon CA (twirlplanet), called with a question about custom store pages.
Streamlined Returns in the 2018 Spring Seller Update! Our guest is Linda Cornelison, Senior Manager, Global Customer Trust, eBay. She stayed on to take questions from listeners. Carl, San Diego CA (carlmarxx), asked about buyer abuse of free returns.