Open phones, Contact Us email, and more: Griff and Lee shared upcoming meetups from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details.
To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.
Lee made a big announcement, which Griff followed up with news of his own.
Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include the Southern California wildfires, eBay Authenticate (https:www.ebay.com/authenticate), and the 10th annual Green Monday. Griff and Lee discussed eBay’s announcement concerning sellers impacted by the wildfires.
In addition to seller protection efforts already announced, eBay is implementing special measures to help sellers impacted by Hurricanes Harvey and Irma:
eBay has set up a special email address, [email protected], and can help you with the offers above as well as the following issues:
Please email eBay from the email address associated with your account, so they can quickly confirm your identity. You need not use this email address to receive these benefits; eBay is simply creating another channel for reaching their customer service team.
Meanwhile, eBay has emailed your buyers, asking for their patience and letting them know that you may not be able to fulfill orders at this time. As soon as you are able, please communicate with your buyers on the status of their orders.
eBay takes seriously our commitment to their selling and buying partners and wants to help impacted sellers get back on their feet as soon as possible. If you need customer service, please call 866-540-3229 or send email to [email protected]
For additional details and related announcements, visit eBay’s Announcement Board at http://announcements.ebay.com.
Griff gave a brief overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include wildfire and blizzards; a pipeline; and shoes. Griff and Lee discussed the upcoming Green Monday (December 12, 2016) and eBay’s initiatives around this key shopping day.