Updates to eBay returns! Our guest is Maria Lee, eBay’s Senior Manager, Buyer & Seller Trust. Julie, Las Vegas NV (ilovejuliesjems), called to discuss free returns.
Read the entire 2017 Fall Seller Update at http://www.ebay.com/fall2017.
Updates to Markdown Manager! Our guest is Liv Ellingsen, eBay’s Senior Product Manager, B2C Seller Marketing Levers. Gina, Des Moines NM (classysoles), had a question about how Markdown Manager will be rolled into Promotions Manager. Read the entire 2017 Fall Seller Update at http://www.ebay.com/fall2017.
Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your seller group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.
Being a quitter surely does not lead to success, so choose your career wisely. My grandfather owned a small farm in North Carolina, where he fed corn to chickens and other farm animals. When I visited, I shelled the corn using a hand-operated device. One time, after about half an hour, I said I was tired. My grandfather replied, “The animals never get tired of eating; in fact, they will die if you quit.”
Later in life, I worked at a Fruit of the Loom plant and saw the women who worked all day long at machines that sewed ladies’ stockings. I decided on that day that I didn’t want to spend my life doing repetitive work. Instead, I became an entrepreneur.
One great thing about having your own business is that things change all the time, sometimes in a minute. True entrepreneurs embrace the changes and think of them as business refinement opportunities. And if you even think about quitting, remember the corn-shelling story.
Sponsored by ReplyManager…an inbound message management tool for eBay sellers.
Griff reminded listeners that June brings changes from the 2017 Spring and Summer Seller Updates. Ron, Birmingham AL (oilerman21), was the first caller of the month and won a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com). He also shared his system for updating old listings. Community Manager Alan Aisbitt popped in with an update on the redesign of Community (http://www.ebay.com/community).
Griff gave an overview of today’s 2017 Summer Seller Update and introduced Brian Burke, eBay’s Director of Community Development. Sherry, San Jose CA (mylittlegeneralstore), asked about free 30- and 60-day returns.
Lee reminded listeners to submit their business to the 2nd annual eBay SHINE Awards for Small Business (http://www.ebay.com/shineawards) by May 19 and register now for eBay OPEN 2017 (http://www.ebayopen2017), July 25-28 at the MGM Grand in Las Vegas.
Ron, Birmingham AL (oilerman21), asked how Categories & Classification changes would impact his listings. eBetsy, Dallas TX (acquisator), had a comment about free 30- to 60-day returns.
Listing policy updates! Our guests are Linda Cornelison, Senior Manager, Global Seller Trust; Shan Vosseller, Senior Director, Product Management-Tech, B2C Selling; and Chris Van Wagoner, Senior Manager, B2C, Seller Experience. Sherry, San Jose CA (mylittlegeneralstore), asked when uploaded photos become part of the eBay catalog.
Updates to international performance standards! Our guest is Ryan Woodward, Senior Manager, Global Seller Trust. Tom, Livonia MI (valaset), asked about these changes in conjunction with eBay’s Global Shipping Program (GSP).
Updates to Categories & Classification! Our guests are Drew Carnell, SDO, Classification Ops Team Manager, SD HI – USA, and Era Johal, Manager, Business Systems 3, SD HI – USA. Contact them with your Categories & Classification question or comment via [email protected]
2017 Summer Seller Update Q&A! Read the entire Summer Seller Update at http://www.ebay.com/summer2017. Lee reminded listeners to submit their business to the 2nd annual eBay SHINE Awards for Small Business (http://www.ebay.com/shineawards) by May 19; register now for eBay OPEN 2017 (http://www.ebayopen2017), July 25-28 at the MGM Grand in Las Vegas; and use their quarterly coupon for eBay-branded shipping supplies at http://www.ebay.com/supplies.
Helen, Rainier OR (summertoad), wants to see a change in sewing pattern categories. Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.
Our guests for eBay Radio Show #681 (Summer Seller Update) on May 9, 2017, are: