Spring Seller Update changes to categories and taxonomy! Our guests are Era Johal, eBay’s US Site Classification Manager, and Kevin Savage, Classification Track Lead for Business & Industrial. They stayed on to answer questions.
Griff and Lee reminded us that the Fall Seller Update’s new Seller Performance Standards go into effect on February 20, while February 29 is the deadline for adding Product Identifiers to your listings for new and manufacturer-refurbished items. First-time caller Bob, Denver CO (metrogoodsonline), asked about Product Identifiers for pre-owned items.
Happy 2016! Griff and Lee reviewed the new seller performance standards and on-time shipping metric that will go live next month. Katarina (lattegirltoo) asked what will happen to the existing DSRs for shipping when the new metric kicks in.
Open phones, Contact Us email and more: Kevin, Gaithersburg MD (gaithersburgcoin), asked Griff to reiterate the 2 reasons sellers can get a defect under the new rules outlined in the 2015 Fall Seller Update (http://www.ebay.com/sellerupdate). Billy, Platte ND (feedingzoe), thought he had the Secret Word. Lynn, Campbell CA (dscattterskindness), win the Secret Word Contest.
How the 2015 Fall Seller Update affects shipping! Our guest is Mark Le Vine, CFO of Bubblefast, known on eBay as Top-Rated Seller bubblefast.
Eric Nash from Stamps.com (http://www.stamps.com) called in with today’s Shipping Report. First-time caller Claire, Albuqurque NM (romanticbling), shared her favorite We Are Twenty moment and the story of how she started selling on eBay. Griff and Lee provided more information on the new Seller Hub (http://www.ebay.com/sellerhub); get on the list for an invitation at http://www.ebay.com/sh/waitlist.
Lee read the current events from the eBay Radio Seller Events Calendar. For more details and to check out the calendar, go to eBayRadio.com and click the big blue ARCHIVES ON DEMAND button, then click on Seller Events Calendar under the Seller Resources tab. Click on the event name to make all of its information pop up, including contact info and a link to the event. To submit your event, please click on Submit a Seller Event in the top right-hand corner of any archives page and fill out the web form.
Garth, York PA (stillkickingsports), asked about using punctuation in listing titles. Cindy, San Ramone CA (twirl planet), shared her favorite We Are Twenty moment. Jay, Lowell MA (solitary jay), received an eBay acknowledgement of a sale and payment but doesn’t see the payment in his PayPal account.
George, Elgin IL (georgek809), asked if when the Fall Seller Update changes go into effect, will there be any benefits to using free shipping instead of calculated shipping? Pam Wilson and Jon Dean, organizers of eBay Sellers of the Metro Denver Area meetup group, asked which parts of the 2015 Fall Seller Update were most important to share at their group’s upcoming meetup.
Listeners continued to share their favorite We Are Twenty moment or what they like most about the Fall Seller Update to receive an eBay-branded prize, courtesy of Voicemarketing Inc. Mike, Redwood City CA (gelbmusic), called in to share his We Are Twenty highlight and tell the story of how eBay saved their brick-and-mortar business.
Amanda, Brooksville FL (abprules), asked if word order matters in listing titles. Joe, Oradell NJ (hubcapjoes), shared his favorite We Are Twenty moment; he posted a video from the event on the eBay Radio Facebook Group page. Griff and Lee discussed the new Seller Standards regarding defects.
Griff and Lee discussed the newly released 2015 Fall Seller Update. Lee asked listeners to call in to share their favorite We Are Twenty moment or part of the Fall Seller Update to win an eBay-branded prize, courtesy of Voicemarketing Inc. Cheryl, Smithfield RI (3739cherylsscrubs), called in to share her We Are 20 highlight, as did eBetsy, Dallas TX (monjott, acquisator), and Patty, Long Beach CA (whoohoodepot).