The brand-new eBay Authenticate program! Our guest is Vincent Payen, eBay’s Head of Global Consumer Selling Experience.
Gary, Silver Springs MD (zxc208), is concerned about the many counterfeit collectible coins listed on eBay. Lynn, Schaumburg IL (daisydog62), got some bad advice from eBay Customer Service. Charlene, Steamboat Springs CO (shermanclare), is encountering a possible glitch involving multiple drafts when listing through the new Seller Hub and also had a question about promotions.
Open phones, Contact Us email and more: Sandy, San Diego County, CA (mooovin), had a challenge with a shipping label that showed the wrong weight. New eBayer Bonnie, Kearny NE (kinbon-0mkfue), asked how to watermark photos of her original drawings. Dari, Bowie MD (dariqueen2), had a buyer ask to return an item because they thought it was fake, which it wasn’t; what should she do? Ron, Grant’s Pass, OR (onanysunday711), is upset because his eBay listing showed a 2-day delivery window for USPS Priority Mail.
Can I legally sell that on eBay? Counterfeits vs. Knockoffs; Recalled Items; Endangered Species, Alcohol; and First Sale Rights. Our guest is attorney Jennifer Taggart, known on eBay as Top-Rated Seller lashopaholic.