Ron, Birmingham AL (oilerman21), asked how long defects impact Top Rated Seller status. Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.
Happy 2016! Griff and Lee reviewed the new seller performance standards and on-time shipping metric that will go live next month. Katarina (lattegirltoo) asked what will happen to the existing DSRs for shipping when the new metric kicks in.
New Seller Performance Standards preview! Our guest is Kristine Diemoz, eBay’s Senior Manager for Seller Trust.
Listeners continued to share their favorite We Are Twenty moment or what they like most about the Fall Seller Update to receive an eBay-branded prize, courtesy of Voicemarketing Inc. Mike, Redwood City CA (gelbmusic), called in to share his We Are Twenty highlight and tell the story of how eBay saved their brick-and-mortar business.
Amanda, Brooksville FL (abprules), asked if word order matters in listing titles. Joe, Oradell NJ (hubcapjoes), shared his favorite We Are Twenty moment; he posted a video from the event on the eBay Radio Facebook Group page. Griff and Lee discussed the new Seller Standards regarding defects.