Lee told Griff that more than 94,000 Kate Spade items have recently sold on eBay, and they discussed the necessity of the determining athenticity of designer items such as her purses; for high-end items, consider using eBay Authenticate at eBay.com/authenticate/seller.
Updates to eBay Authenticate! Our guest is James Hendy, eBay’s Senior Director of C2C Seller Services & Operations, who heads up eBay Authenticate.
Open phones, Contact Us email, and more: James Hendy, eBay’s Senior Director of C2C Seller Services & Operations and head of eBay Authenticate, stayed on with Griff and Lee to take questions. eBetsy, Dallas TX, called to discuss the new Help pages and also had a question about what’s next for eBay Authenticate.
Open phones, Contact Us email, and more: Durinda, Phoenix AZ (drindy), won the Secret Word Contest. Helen, Rainier OR (summertoad), asked about handbag authentication.
Our guests for eBay Radio Show #710 on January 30, 2018, are:
Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include the Southern California wildfires, eBay Authenticate (https:www.ebay.com/authenticate), and the 10th annual Green Monday. Griff and Lee discussed eBay’s announcement concerning sellers impacted by the wildfires.
Open phones, Contact Us email, and more: eBetsy, Dallas TX, called in with her latest Brief. Lee and Griff discussed eBay Authenticate for sellers (https://www.eBay.com/s/ItemAuthentication/Seller). The dynamic duo also shared “7 Returns Best Practices” from a post by Emma Fulcher in eBay for Business (http://www.eBayForBusinessBlog.com).
Griff gave an overview of today’s septicentennial show and introduced the eBay Radio News with Lee Mirabal. Stories include eBay’s handling of wildfire-impacted eBayers in California; high-end handbags; and some really hot sauce. Griff and Lee discussed Google’s HTTPS security update, which went live today, and eBay Authenticate (http://www.ebay.com/authenticate), which launched yesterday.
Julie, Las Vegas NV (julies*jems), was held over from the first segment to share her frustrating experiences with designer handbag returns and the difficulty of changing her eBay ID to match her store name.
The brand-new eBay Authenticate program! Our guest is Vincent Payen, eBay’s Head of Global Consumer Selling Experience.