The advantages of eBay Concierge customer support! Our guest is Andy Lisk, Senior Director, Customer Solutions – North America Buy/Sell & Concierge, eBay. Cindy, San Diego CA (pattycyn), called in to tell Andy how much she loves eBay’s Concierge service.
Known on eBay as Top Rated Seller hubcapjoes, owner of eBay store hubcapjoes, and on YouTube as crazeenydriver.
Customer service via eBay Concierge! Our guest is Joe DeMarco, known on eBay as Top Rated Seller hubcapjoes and on YouTube as crazeenydriver.
Open phones, Contact Us email and more: eBetsy, Dallas TX, called in with with her latest Brief. Ron, Birmingham AL (oilerman21), asked if he was opted into eBay Concierge. Griff told listeners about Project Runway’s eBay for Charity auctions (http://www.ebay.com/rpp/project-runway); shared some listings for eBay Open 2017 eBayana; and reminded storeowners to use their Q3 coupons for eBay-branded shipping supplies (http://www.ebay.com/supplies). Randall, Smyrma TN (375supersportcamero), asked about Trust & Safety policies.
Griff elaborated on eBay’s new Guaranteed Delivery (http://www.ebay.com/guaranteeddelivery) and how it benefits both buyers and sellers. Lee told Griff that the Multistate Tax Commission (http://www.mtc.gov) and 15 of its member states are offering a 3-month amnesty for online sellers who have fallen behind on remitting sales tax. eBay Concierge also was discussed, and eBetsy, Dallas TX, called in to share her customer service experience via Concierge.