Known on eBay as Top Rated Seller hubcapjoes, owner of eBay store hubcapjoes, and on YouTube as crazeenydriver.
Customer service via eBay Concierge! Our guest is Joe DeMarco, known on eBay as Top Rated Seller hubcapjoes and on YouTube as crazeenydriver.
Gary, Silver Springs MD (zxc208), is concerned about the many counterfeit collectible coins listed on eBay. Lynn, Schaumburg IL (daisydog62), got some bad advice from eBay Customer Service. Charlene, Steamboat Springs CO (shermanclare), is encountering a possible glitch involving multiple drafts when listing through the new Seller Hub and also had a question about promotions.
Open phones, Contact Us email and more: Steve, Buffalo NY (sellersince2009), sent Griff and Lee the “before” version of his dished listing along with the item number for the “after”; since taking Griff’s and Lee’s advice, his sales have gone up, and he’s achieved Top Rated Seller status! Lee shared her current entrepreneurial tip. Betsie, Dallas TX (acquisator), got some questionable advice from eBay Customer Service.
Open phones, Contact Us email and more: Lynn, Schaumburg IL (daisydog62), questioned a response she got from an eBay Customer Service rep regarding a return for an item not as described. Paula, Big Fork MT (dbruno), won the Secret Word Contest.
Sharman, Birmingham AL (jasminesattic), was carried over from the previous segment with a listing dish. Chris, Grand Junction CO (seriousfun4u), called in with the answer to Griff’s trivia question and won a very cool eBay-branded prize.
Tom, Pittsburgh PA (blackandgoldgifts), had a suggestion about eBay Customer Service’s on-hold messaging and also got a prize. Mark, Westland MI (classicflatware), asked for a listing dish.
eBay Customer Service strategies for sellers! Our guest is Cie Bay, known on eBay as Top-Rated Seller cie-bay.