Shipping and returns! Our guests are Lauren Yee, Manager for Returns Experience, and Anil Nair, Senior Manager for Shipping. They stayed on to answer questions about the new initiatives contained in the 2016 Fall Seller Update (http://www.ebay.com/sellerupdate). Tony, CA (perpetualpieces), has a challenge with frequent returns of untested items. Ken, Phoenix AZ (gardenermall) had a question about local pickup.
Lee gifted Griff with a special Alcatraz souvenir (item number 221412101048). Carolyn, Jacksonville FL (wearorgobare), has a buyer who wants to exchange their item; is it possible to do so through Hassle-Free Returns?
First-time caller Alan, Capitol Heights MD (findingtreasurepa3), asked if it’s better to get a business license first or just start selling and create the business as you go along. First-time caller Tom, Salt Lake City UT (oldgreyhairs and silvercreektreasures) asked about using his iPad to take product photos.