Lee described her experiments with Google search, while Griff talked about Google Shopping. eBetsy, Dallas TX (acquisitor, monjott), called in to share breaking news from eBay Main Street (http://www.ebaymainstreet.com): The full text of the FCC’s net neutrality order has been released. She also announced the first 2 featured speakers for this year’s eBay Radio Party & Conference; go to http://www.erVegas for details and to register. Griff will be in Washington, DC, in April for another eBay Fly-In on Capitol Hill.
Lee read an eBay announcement about a new design for the sign-in page. Edie, Santa Monica CA (dress_to_suit), weighed in on the discussion of bullet points and Google search vs. Google Shopping. Louise, Colorado Springs CO (herbscraftsgifts), asked about a shipment lost in the mail. Griff told us about Skyping with the NYC Metro Area eBay Sellers at their recent meetup.
Griff told us about an item returned to him as an Item Not As Described. Griff shared the three elements of customer service that he finds most important. (For more details, read Shana Champion’s entire article in the eBay for Business blog at http://for-business.ebay.com.)
Paul, Sarasota FL (wisebuyoutlet.c0m), asked about the removal of the Print button from item pages. Lee announced that the FCC today approved robust rules of the road to control the speed of the internet, maintaining net neutrality. She also brought up a moral issue in regards to thrifting and asked listeners to call in their opinion: Are clothes left on a sales rack fair game to purchase?