Longtime seller and first-time caller Robin, Bellmoor NY (rrhlaw63qu), was upset after receiving her first negative feedback. Lee suggested she and Griff do a listing dish of Robin’s item number 111663942876. It was carried over to the next segment.
Open phones, Contact Us email and more: First-time listener, first-time caller and new seller Charmin (jasmines attic) called to ask when it is permissible to contact her buyers. She is loving selling on eBay! First-time caller Mike, San Antonio TX (mikebaby), asked about shill bidding and why eBay hides buyer IDs and allows private auctions.
Open phones, Contact Us email and more: Tom, Pittsburgh PA (blackandgoldgifts) called to say that he is just getting out of the hospital and wants to credit his wife and daughter along with his wife’s sister for keeping his eBay store up and running. First-time listener, first-time caller and new seller Charmin (jasminesattic) asked if it was permissible to contact her buyers outside of their transactions with her.
Beverly, Norwalk CA (kshemi), was held over from the prior segment with her question about Get It Fast option on the Sell Your Item form. First-time caller Maria, Arnold MO (kristinalambert), asked how to write titles so that her listings will show up in Google Shopping. Tiki expert and Thrift Hunter Jason T. Smith, Las Vegas NV (tikipugmusic), was called to assist Laura, Tucson AZ (pennixlm520), who’s unsuccessfullytrying to sell a tiki mug (item number 261821642395).
Lee asked for a pun about item number 121515169185, with the winner to receive a copy of The Pickers’ Log Book by Cindy Shebley and Dany Byrne. Michael, Indianapolis IN (the500shop), called in to suggest that 1 of eBay’s 12 photos be enabled for video. He also asked about transitioning his listings from Auctiva. First-time caller James, Waterloo IA (jimmygibbysales), wasn’t clear on the definition of “pun”. Bill, Ashfield MA (the_silver_panther), called in with his pun and won the book. Rita, Phoenix AZ (azgoodstuff), asked what happened to the option of making an offer to a buyer when replying to a question through My Messages.
First-time caller Chris, Grand Prairie, Alberta, Canada (the_crew444), asked how to send his buyer a Feedback Revision Request. First-time caller Kimberly, Illiopolis IL (thisandthatcloset88), had a problem with buyers receiving a message that said, “The seller can not accept funds at this time.”
Lee told us that what Griff really wants for his birthday is for everybody to know the facts about the 2015 Spring Seller Update; links to the relevant pages on ebay.com are first on the list of eBay Radio Seller Bookmarks, located under the Seller Resources tab in the eBy Radio archives. You can also listen to eBay Radio #589 (March 17) in the eBay Radio archives to hear what eBay team leaders had to say about the initiatives contained in the Spring Seller Update.
Tim wrote in to tell Chris where to find the link for requesting feedback revision. Lee asked another eBay trivia question; Lynn, Spokane WA (wb7unu), was first to call in with the correct answer and won a copy of The Pickers’ Log Book by Cindy Shebley and Dany Byrne. Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.
First-time caller Christina, Allentown NJ (thecrimsoncricket), was held over from the previous segment while Griff and Lee dished her listing for item number 171716497951. She received a score of 4.9 tureens. Lee showed Griff a very expensive Easter bunny that recently sold on eBay. Lee posed an eBay trivia question that was answered by Tom, Phoenix AZ (hainesauction), who won a copy of The Pickers’ Log Book by Cindy Shebley and Dany Byrne
Griff and Lee discussed how to get better search placement in Google via Google Adwords, from a post by Shana Champion in the eBay for Business blog at for-business.ebay.com. First-time caller Diane, St. Louis MO (ragstoriches8941), asked how she could determine the value of a rare signed book from 1908. Lee announced the URL for this year’s eBay Radio Party & Conference home page: Check it out at http://www.erVegas.com, and stay tuned to eBay Radio for more details. Lee showed Griff a listing for Steve McQueen’s first Husqvarna motorcycle.
Open phones, Contact Us email and more: Paul, Sarasota FL (wisebuyoutlet.c0m), wrote in with an easy way to use Selling Manager to spot which listings have free flat rate shipping versus which have free calculated shipping (only those with free calculated shipping are sent to Google Shopping). Bobbie, Encino CA (scrabblebobbie), asked what all she gets with her new eBay Store, aside from more free listings. First-time caller Staci, Chicago IL (rightbrainboutique), gave a tip for organizing inventory.
Nan, Morristown NJ (junquepro), asked whether free shipping needs to be flat rate or calculated in order to appear in Google Shopping. Lee announced the special first-day topic for this year’s eBay Radio Party & Conference, June 16-18 at Bally’s Las Vegas. Becky, Albuquerque NM (teddysmom3), won the Secret Word Contest.
Mary, Milwaukee WI (marys_world), sold an item through the Global Shipping Program (GSP) that has yet to be paid for; should she open an Unpaid Item case (UPI)? Griff and Lee read “7 Awkward Thrifting Moments”, excerpted from the eBay Guide 7 Awkward Moments You Probably Have Thrifting by sammydavisvintage. First-time caller Wayne, Oakland MD (waynedi), sold an item via Best Offer with free domestic shipping, but after paying, the buyer asked him to ship it to Korea.
Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio Archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.