eBay is acquiring Terapeak; read all about it at http://announcements.ebay.com. Griff and Lee counted down the Top 10 eBay Resolutions for 2018. Santa Griff gave eBayana to first-time caller Lee, Las Vegas NV (its4u); Durinda, Phoenix AZ (drindy); Michelle, Melbourne FL (micheletoday); Cindy, San Diego CA (pattycyn); and Ron, Birmingham AL (oilerman21).
First-time caller Jimmy, Quincy IL (jimmyjett), called to share an unsettling return experience. Matt, Sedro Wooley WA (mattbecca), shared a heartwarming only-on-eBay story.
Aron Hsiao from Terapeak (http://www.terapeak.com) called in with this week’s market research report. First-time caller and former eBay employee Sonny, Salt Lake City UT (petnumber1), called to ask about available resources for sellers returning to the platform and received a number of Best Offers while on the phone with Griff and Lee.
ArvaDell, Pebble Beach CA (pebblesbythesea), was held over from the previous segment with her question about discounted pricing appearing on customs forms. First-time caller Lucy, Venice FL (lucy1036), asked about active listings.
Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.
USPS is now letting shippers file refund requests online; get the details by watching their “How to Request a Refund” video under Products & Services at http://www.youtube.com/usps.
Lee shared eBay’s announcements about Promoted Listings’ rollout to Motors Categories and protections for sellers impacted by the recent storms in the Northeast; get all the details at https://announcements.ebay.com. She also shared some news about Watch Lists. First-time caller Toni, Kerrville TX (sitogeur), shared a funny story and had a question about descriptions.
First-time caller Toni, Kerrville TX (sitogeur), was held over from the prior segment. She shared a funny story and asked about listing descriptions. Griff shared insights about the Performance page at Seller Hub.
Sharon, Fremont OH (cookiesparadiso), called in to clarify her earlier Markdown Manager query. Greg Ross-Smith, eBay’s Product Manager, Guaranteed Delivery, popped in to discuss yesterday’s launch of eGD (http://www.ebay.com/guaranteeddelivery). First-time caller Mike, Philadelphia PA (decoprousa), had a question for Greg.
First-time caller Alok, San Jose CA (chiyocreations), asked about Guaranteed Delivery (eGD). Susanna, Wichita KS (stylesofsusanna), won a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com) for her answer to Lee’s “Hey, You, Pay Attention!” question. Gina, Des Moines NM (classysoles), asked Griff and Lee to review one of her listings with an eye towards why she is getting returns.
Open phones, Contact Us email and more: First-time caller Carol, Cherry Hill NJ (differentvintagehandmadeclothesjewelryandmore), needed clarification of when and how to put her store on vacation. Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details.
To submit your seller group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.
Chris, Grand Junction CO (seriousfun4u), stayed on with his comments for Ron (oilerman21). Entrepreneurial tip #2 was sponsored by ReplyManager (http://www.replymanager.com). Ron, Birmingham AL (0ilerman21), called in to thank Chris for his comments. First-time caller Cody, Plover WI (cool20cody), called in to say how much he enjoys selling and enjoys the show.