Lee reminded listeners to register now for eBay OPEN 2017, July 25-28 at the MGM Grand in Las Vegas, at http://www.ebayopen2017.com. First-time caller Yolanda, Grand Rapids MI (upcycledgrace), asked for a listing dish.
Lupe, Reston VA (hapachico), asked for advice about her store subscription level. First-time caller BJ, Birch Bay WA (jebsales), asked for a listing dish.Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives.
To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.
Lee reminded listeners to register ASAP for eBay OPEN 2017; the seller celebration takes place July 25-28 at the MGM Grand in Las Vegas: http://www.ebayopen2017.com.
Open phones, Contact Us email and more: Bill, Vacaville CA (thebookkiosk), answered Lee’s trivia question and won a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com). First-time live listener and first-time caller Jessica, Garfield NJ (jkbook117bebw), called for advice after sending a buyer the wrong item.
Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.
The Summer Seller Update was announced on May 9th, while provisions in the Spring Seller Update take effect as of June 1st. First-time caller Matthew, NV, asked about using eBay’s home page and search.
Audrey Tracy, eBay’s Social Media Manager, popped in to talk about the eBay SHINE Awards for Small Business. The deadline to submit your business on eBay for consideration is May 19th. For more info, visit http://www.ebay.com/shineawards.
Gina, Des Moines NM (classysoles), asked how to update her address with eBay. Lupe, Reston VA (hapachico), shared her experience with deleting active content.
Griff and Lee read “Why We Should Celebrate Small Business”, adapted from an article by Barbara Weltman for PayChex.com (http://www.paychex.com). First-time caller and first-time live listener Annette, Avon OH (happy_girl_too), called with a question about listing via the mobile app.
Open phones, Contact Us email and more: Lee reminded us that store subscribers’ Q1 coupons for eBay-branded shipping supplies expire this Friday, March 31, so stock up now at http://www.ebay.com/supplies. First-time caller Bob, New Market IN (jasmime), asked about TurboLister. Chris, Grand Junction CO (seriousfun4u), called with some blues trivia.
Lee shared an audio clip featuring Griff from the the 2nd episode of eBay’s Open for Business podcast, “Customer Service in the Digital Era”; listen and subscribe via iTunes, GooglePlay, Stitcher or RSS feed at http://www.ebay.com/openforbusiness.
New listener Mary, Plymouth NH (cookies collectibles), asked how to get started as an eBay seller. David, Delray Beach FL (tenorsax47), is concerned about his on-time shipping metric and had his listing dished. First-time caller Dale, Orlando FL (jackrabbit-red), called to ask about eBay events in his area and was referred to the eBay Radio Seller Groups Directory.
First-time caller Dale, Orlando FL (jackrabbit-red), was held over from the previous segment with his question about eBay seller events. Lorianne, San Jose CA (clbcollectables), won a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com) for answering Lee’s eBay question.
Greg Ross-Smith (eBay Senior Product Marketing Manager, Delivery Experience) popped in to discuss eBay’s new Guaranteed Delivery program (http://www.ebay.com/guaranteeddelivery).
Griff and Lee announced that Fortune Magazine has named eBay as one of the world’s most admired companies. First-time caller Helen, Rancho Santa Fe CA (readygetsetshop), asked about upgrading to the next store subscription level. Nate Heyward from eBay’s Shipping Team popped in to ask listeners to sign eBay Main Street’s petition to USPS at http://www.ebaymainstreet.com/petition/2017-03/prc-petition.
Griff and Lee shared some good news for sellers from a recent article in Forbes magazine. eBetsy, Dallas TX, called in with breaking news about this year’s eBay OPEN! Bill, Indianapolis IN (hyrumsbro), wrote with a tip about vegetable-based packing peanuts. First-time caller David, Clarkston MI (drschweitz), wants to see views and watchers when bulk relisting so he can determine his pricing strategy.