Edie, Santa Monica CA (dress_to_suit), asked about returns policy. She’s also experiencing the missing-photos glitch, which eBay is fixing. Eddie, Madeira CA (eddietheelk), called to thank Griff and Lee for their service. Forrest, Lakewood WA (hulkhauler1), had a question about his seller status. Mark, Saint Paul MN (scandinavian4you), answered Lee’s trivia question and won a $25 gift certificate for shipping supplies from Bubblefast.
Open phones, Contact Us email, and more: BULQ (BULQ.com) debuted their Memorial Day Retail Moment. Lupe, Reston VA (hapachico), is experiencing glitches when she creates subcategories in her eBay store.
Open phones, Contact Us email, and more: Raejean, Cave Creek AZ (holidaysandmemories), answered Lee’s trivia question about Griff’s movie-star impression and won a copy of The Secret to eBay Search for Sellers by Kathy Terrill. Arvadell, Pebble Beach CA (pebblesbythesea), experienced a SmartPost shipping glitch. Maria, San Jose CA (thestylelister), had an international shipping challenge.
Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include a Promoted Listings glitch, tires at eBay Motors, and Feisty Pets. Griff and Lee shared eBay’s announcement about Promoted Listings’ impressions data; get the details at http://announcements.ebay.com.
Open phones, Contact Us email and more: Ron, Birmingham AL (oilerman21) found a “buglet” in the item specifics for a model railroad subcategory.
Hal Lawton, eBay’s Senior Vice President for North American Marketplaces, popped in and stayed for the rest of the first hour sharing eBay news, including some exciting new promotions and more details of the upcoming eBay Seller Celebration, July 26-29 at The Venetian in Las Vegas.
David, Torrence CA (simos310), asked Hal about error messages he’s been receiving. Lupe, Reston VA (hapachico), told Hal how eBay helped her create her own business and shared her love for the eBay community.
Griff shared progress towards fixing a glitch with seller newsletters. Debbie, Vacaville CA (thebookkiosk), told us where she was listening from, asked about registration for the Seller Celebration and shared a marketing tip. Joe, Oradell NJ (hubcapjoes), loves the new eBay-branded shipping supplies; Griff explained again how to use the new eBay Store subscriber quarterly discount coupon to purchase them. A listing dish for Kay, Hendersonville NC (ishkel22), was held over until the next segment.
Lee told us some of the many exotic countries where listeners download eBay Radio. Griff and Lee discussed Mother’s Day and bid farewell to an eBay friend. Scott, Chino CA (scottdaloisiosports ), has shooting star feedback and an issue with postage for international sales displaying incorrectly in the label flow.
Griff and Lee finished dishing a listing for Ron, Birmingham AL (oilerman21). Nate Hayward from eBay’s shipping team (Senior Manager for Carrier Relationships) popped in to discuss a USPS glitch with free package pick-up; for more details, go to the Announcement board at http://announcements.ebay.com/2016/04/update-on-usps-scheduled-pickups-other-mail-class/. CJ, San Clemente CA (xoxmas), called in about the USPS glitch. Landon, Lexington KY, says analysis paralysis can happen when you’re listing.
Janice, Debra’s sister, thinks she may have scared Debra away from trying to sell. Lee gave her a challenge. Matt, Sedro Woolley WA (mattbecca), has encountered a glitch with product identifiers. eBetsy, Dallas TX, called with some exciting breaking news. Sharman, Birmingham AL (topfloorfinds), had some advice for Janice and Debra.