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Ask Griff & Lee – Show 476 – Segment 3

28 Sep 2017 AskGriffandLee,Broadcasts

Sharon, Fremont OH (cookiesparadiso), called in to clarify her earlier Markdown Manager query. Greg Ross-Smith, eBay’s Product Manager, Guaranteed Delivery, popped in to discuss yesterday’s launch of eGD ( First-time caller Mike, Philadelphia PA (decoprousa), had a question for Greg.

Ask Griff & Lee – Show 476 – Segment 4

28 Sep 2017 AskGriffandLee,Broadcasts

eBay’s Greg Ross-Smith, Product Manager, Guaranteed Delivery, stayed on to take calls.  Raejean, Cave Creek AZ (holidaysandmemories), called in with an eGD question, as did Chris, Grand Junction CO (seriousfun4u).  Gina, Des Moines NM (classysoles) also asked about Guaranteed Delivery (

Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.

eBay Radio – Show 697 – Segment 5 – 2017 Fall Seller Update

19 Sep 2017 Broadcasts,eBayRadio

Updates to Guaranteed Delivery! Our guest is Greg Ross-Smith, Product Activation, Guaranteed Delivery, eBay. Raejean, Cave Creek AZ (holidaysandmemories), asked how late pickups will impact Guaranteed Delivery.

Read the entire 2017 Fall Seller Update at, and opt in to Guaranteed Delivery (eGD) at


eBay Radio Guests: September 19, 2017 – Show 697 – Fall Seller Update

19 Sep 2017 Blog

Our guests for eBay Radio #697 (special Fall Seller Update show) on September 19, 2017, are:

Bob Kupbens, Vice President, B2C Seller Experience & Global Trust: 2017 Fall Seller Update Overview

Linda Cornelison, Senior Manager, Global Customer Trust: Updates to eBay’s Contact Information Policy

Chris Van Wagoner, Senior Manager, Structured Data: Updates to Structured Data (Product Identifiers, Watermarks, Catalog, Bundles and Lots)

Maria Lee, Senior Manager, Buyer & Seller Trust: Updates to eBay Returns

Greg Ross-Smith, Product Activation, Guaranteed Delivery: Updates to Guaranteed Delivery

Liv Ellingsen, Senior Product Manager, B2C Seller Marketing Levers: Updates to Markdown Manager


Ask Griff & Lee – Show 468 – Segment 1

03 Aug 2017 AskGriffandLee,Broadcasts

Griff and Lee are back from eBay Open 2017 at the MGM Grand Las Vegas, baby! View 45 recorded workshops (coming soon) as well as the General Sessions (already online) at USPS has implemented their Automated Package Verification system (APV) to detect packages with under- and overpaid postage; info on accurately calculating postage is linked from the Announcements board at

Guaranteed Delivery Program Leads Greg Ross-Smith and Prashanth Rao from eBay’s Shipping Business Unit popped in to discuss eBay’s newly launched opt-in Guaranteed Delivery Program (


Ask Griff & Lee – Show 452 – Segment 2

23 Mar 2017 AskGriffandLee,Broadcasts

First-time caller Dale, Orlando FL (jackrabbit-red), was held over from the previous segment with his question about eBay seller events.  Lorianne, San Jose CA (clbcollectables), won a $25 gift certificate for shipping supplies from Bubblefast ( for answering Lee’s eBay question.

Greg Ross-Smith (eBay Senior Product Marketing Manager, Delivery Experience) popped in to discuss eBay’s new Guaranteed Delivery program (

Ask Griff & Lee – Show 452 – Segment 3

23 Mar 2017 AskGriffandLee,Broadcasts

Greg Ross-Smith (Senior Product Marketing Manager, Delivery Experience) popped in to discuss Guaranteed Delivery ( and stayed on for 2 more segments to answer questions. Debbie (thebookkiosk) and Robyn (grneyedraven) called in while on the road from Las Vegas to Sacramento; they love Guaranteed Delivery and eBay Radio.

Ron, Birmingham AL (oilerman21), asked about opting in to Guaranteed Delivery. Raejean from Cave Creek AZ (holidaysandmemories*), had questions about shipping to a different address and the Guaranteed Delivery program.

Ask Griff & Lee – Show 449 – Segment 4

02 Mar 2017 AskGriffandLee,Broadcasts

New shipping tools and the 2017 Spring Seller Update! Our guest is Greg Ross-Smith, eBay’s Product Manager for Delivery Experience. Robin, Chicago IL (bubblefast), asked how shipping rate tables will look to buyers.

eBay Radio – Show 657 – Segment 4

04 Oct 2016 Broadcasts,eBayRadio

Shipping tips for the holidays! Our guest is Greg Ross-Smith, Senior Product Marketing Manager, Fast ‘N Free, eBay.

eBay Radio Guests: October 4, 2016 – Show #657

04 Oct 2016 Blog

Our guests for eBay Radio Show #657 on October 4, 2016, are:

  • William Wolstenholme, Top Rated Seller wwolst12: Winning the Shine Award for Family Business
  • Greg Ross-Smith, Senior Product Marketing Manager, Fast ‘N Free, eBay: Shipping Tips for the Holidays
  • Nancy Kelly, eBay ID thelivinglady: Selling on eBay to Save Children’s Lives
  • Melissa Paz, Top Rated Seller poshflight360: How to Prepare to List More for the Holiday
  • MJ Goldman, Partner in eBay Store XOXmas Vintage Antique Collectibles: The Benefits of Being a Thrift Shop Volunteer

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